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Spokane County Administrative Support Specialist 3 - Human Resources in Spokane, Washington

Administrative Support Specialist 3 - Human Resources

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Administrative Support Specialist 3 - Human Resources

Salary

$36,132.92 - $50,614.20 Annually

Location

Human Resources building, WA

Job Type

Regular

Department

Human Resources

Job Number

22-00244

Closing

Continuous

  • Description

  • Benefits

  • Questions

Job Summary

This position provides specialized support activities for programs or sections, such as payment vouchers; payroll; maintain/manipulate complex computer databases and files; screen and distribute complaints; setup meetings, conferences and schedules. The position allocated to this class is the second level of a three level office support classification series.

NOTES:

  • This position will focus on front desk coverage and office support in the Human Resources department.

    TOTAL COMPENSATION: $46,250 - $64,786 annually. Total compensation is an estimate based upon base compensation, median retirement fund contributions, and current employer-paid health and related benefit contribution rates (including medical, dental, life insurance, long term disability, and leave). The actual total will vary depending upon each employee's enrollment choices.

Examples of Duties

  • Answers incoming calls; takes messages as appropriate; directs caller to correct individual.

  • Receives and resolves or refers citizen complaints to appropriate authorities.

  • Types legal documents, letters, narrative and statistical reports, minutes, agendas, contracts, bids, etc. using typewriter or word processing program.

  • Proofreads and corrects drafts for grammar, punctuation, spelling, and format.

  • Takes dictation and/or transcribes from tapes and answers correspondence.

  • Compiles data based on research techniques and on statistical compilations which require an understanding of department programs, policies and procedures.

  • Drafts financial, statistical, narrative, and/or other reports as requested.

  • Follows up on actions of a court, committee, board, etc. to ensure that decisions are implemented, documents are prepared and appropriate parties notified.

  • Resolves errors by researching causes and/or remedies which may require contacting the public, vendors or public and private agencies, groups or individuals.

  • Maintains filing systems by deleting, purging and destroying records in accordance with established procedures.

  • Takes and transcribes minutes and/or records hearings and meetings; prepares and distributes follow up materials.

  • Receives work from various sources and reviews and/or processes it for administrative use.

  • Organizes, prioritizes and coordinates production into a usable form for management’s analysis, review and/or release.

  • Provides the public or other clients with information and/or policy and procedure guidelines regarding a wide variety of issues requiring the highest degree of tact, judgment and confidentiality.

  • Responds to public inquiries in a courteous manner; answers inquiries in person and in written correspondence.

  • Reviews for completeness, accuracy or eligibility a variety of routine documents such as correspondence, application or claim forms, agreements and permits.

  • Schedules appointments, meetings, interviews, and/or rooms; makes travel or event arrangements; handles conference or event registrations.

  • Processes and/or enters data or information in computer system; computes fees and issues relevant forms within statutory or office policy limitations; receives and issues receipts for payments for licenses, permits, services, etc.

  • Records documents; prepares documents for recording identifying and logging key items for document recall; logs and tracks submitted and returned documents.

  • Prepares payment invoices, performs data entry and generates payment vouchers; reconciles statements and vendor invoices.

  • Performs payroll duties such as time and wage computation and leave accrual and usage; prepares personnel action forms; orders departmental and office supplies; prepares vouchers and makes purchases.

  • Maintains stockroom including ordering, restocking inventory, bookkeeping, and bill paying.

  • Prepares legal mailings/certifications as required by state and local laws; prepares letters and supporting documents for Board, Committee, or Hearing Body agenda items; arranges for meetings, conferences and hearings.

  • May assign, instruct and check the work of others on a regular and on-going basis.

  • In addition to the duties listed, individuals in this classification may also perform the duties of the lower level Office Technician classification series.

  • Performs other related duties as required/assigned.

Minimum Requirements

  • High School Diploma or GED equivalent.

  • Three (3) years of general office or related specialty work experience.

  • May substitute coursework or training in office practices, secretarial science or other related areas for up to two (2) years of the required work experience.

Selection Factors

  • Knowledge of grammar, spelling and punctuation.

  • Knowledge of file maintenance techniques.

  • Knowledge of customer service techniques.

  • Knowledge of terminology, and basic procedures in area of assignment.

  • Knowledge of phone etiquette.

  • Knowledge of modern office practices and procedures.

  • Skilled in communicating effectively both orally and in writing, sufficient to exchange or convey information and to give and receive work direction.

  • Skilled in establishing and maintaining effective working relationships with co-workers, supervisors, officials and the general public.

  • Skilled in creating and maintaining filing systems.

  • Skilled in answering phones and greeting visitors.

  • Skilled in applying customer service techniques.

  • Skilled in preparing technical reports.

  • Skilled in performing basic mathematical calculations.

  • Skilled in using office equipment such as phones, copiers, calculators and fax machines.

  • Skilled in using computer and related software applications.

  • Skilled in advanced word processing.

  • Ability to handle interruptions efficiently and effectively.

  • Ability to assign and check the work of others.

  • Ability to research and prepare technical reports.

  • Ability to follow work direction.

SPOKANE COUNTY

Employee Benefits Summary

The following is a brief list of benefits available to Spokane County regular employees. Complete information is available from Human Resources Department. This information is subject to change.

PAID TIME OFF

Spokane County Observed Holidays

Up to 10 (ten) paid holidays are observed by Spokane County.

PTO

Non-represented and a select group of represented employees receive a bank of hours that combine both vacation and sick leave into a paid time off bank. There is no waiting period to use this time and it starts out at almost 2 days per month accrual increasing in accrual rates annually for first 5 years.

Vacation

For employees with less than five (5) years of continuous service, the accrual rate is 1 day of vacation each month for a total of 12 days per year. After six (6) months, employees are eligible to take accumulated vacation time. (Please note the vacation time accumulation may vary depending on contract language).

Sick Leave

Sick leave is earned at 1 day per month and can be taken as the days are accumulated.

Other Leaves

Spokane County provides several other paid leaves such as: bereavement leave, jury duty and military duty leave.

INSURANCE BENEFITS

Medical Insurance

Two plans are currently available: Premera Blue Cross (PPO) and Kaiser Permanente (HMO). Spokane County pays 95% of the premium for full-time employees and 90% of the premiums for spouses and dependents. Premiums are deducted each pay period (pay periods: 15th and last day of the month).

2022 Rates:

Premera

Employee Only: $38.04 per month

Employee & Spouse: $149.52 per month

Employee & Family: $209.60 per month

Employee & Child(ren): $136.16 per month

Kaiser:

Employee: $35.92 per month

Employee & Spouse: $140.56 per month

Employee & Family: $196.06 per month

Employee & Child(ren): $128.58 per month

Dental Insurance

Two plans are currently available: Delta Dental of Washington (PPO) and Willamette Dental (DMO). Spokane County pays 95% of the premium for full-time employees and 90% of the premiums for spouses and dependents.

2022 Rates:

Delta Dental Willamette Dental

Employee: $5.74 per month Employee: $5.98 per month

Family: $11.48 per month Family: $11.96 per month

Group Life Insurance

The County provides a $25,000 group life insurance policy to employees. The County provides a $10,000 benefit for those represented by 492, 492CS & 492CL. This benefit is paid in full by Spokane County.

Long Term Disability Coverage

Provides an income protection benefit in the event of a long-term illness or injury at rate of 60% of income up to a maximum of $5,000 per month. Spokane County pays the full premium for this plan. Deputy Sheriff's receive a benefit through their union for disability.

RETIREMENT

Retirement Plan (401a)

Spokane County employees are automatically included in the Washington State Retirement System. Both the employer and the employee contribute to the plan. This retirement plan provides a guaranteed lifetime monthly benefit once vested and eligible for retirement.

Additional Retirement Plan Option (457b)

Employees may supplement their retirement income and save money on taxes by participating in this optional County program. Roth (after-tax) option is also available through this retirement plan.

VOLUNTARY BENEFITS

AFLAC

Supplemental insurance is optional and is provided by AFLAC to help pay for benefits not covered by major medical insurance. The employee pays 100% of the premium.

Travel Assistance

Provides additional travel protections anytime you travel more than 100 miles from home. Includes pre-trip information, emergency ticket replacement, and emergency evacuation coverage. This benefit is paid in full by Spokane County.

Flexible Spending Plan (FSA)

Spokane County sponsors a Section 125 Flexible Spending Account to allow out-of-pocket Medical & Daycare Expenses to be paid with Tax Free Dollars. Premiums are automatically set up pre-tax under the FSA.

Voluntary Term Life Insurance

Voluntary Term Life Insurance is additional optional life insurance provided through The Standard Insurance. New employees are guaranteed up to $50,000 for self and $20,000 for a spouse with no medical underwriting needed.

WORK/LIFE PROGRAMS

Employee Assistance Program

Employees and their family members are eligible to receive free counseling. There are also benefits relating to financial and legal concerns.

Reduced Cost Bus Pass Program

Spokane County participates in a program with STA which discounts bus passes to $5 a month.

Wellness Programs

There are opportunities for nearby exercise programs at reduced cost and education programs around wellness themes including financial well-being, nutrition and stress reduction.

Discounts

There are local and national discounts available to Spokane County employees.

01

What type(s) of software do you use on a regular basis?

  • MS Outlook

  • MS Word

  • MS Excel

  • PowerPoint

  • PeopleSoft

  • Windows 10

  • Windows 8 or 8.1

  • MS Office 365

  • Access

  • Other

  • None of the above

    02

    Do you have experience with multi-line phones?

  • Yes

  • No

    03

    What is the number of incoming lines you were responsible for on a multi-line phone system?

    04

    Do you have experience with a computer scanner?

  • Yes

  • No

    05

    Please list other types of office equipment you have used.

    06

    What type(s) of filing do you have experience with?

  • Alphabetical

  • Numerical

  • Alphanumeric

  • Other

  • None of the above

    07

    Please list the type and size of office you have experience in, and the dates of employment in those positions.

    08

    Please list any research/archival skills that you possess.

    09

    Please describe your customer service skills.

    10

    Please list any other related skills you possess, including relevant courses/training you have completed.

    11

    What is your keyboarding WPM? Is this estimated or tested? If it is tested, what was the date of the test?

    12

    What type(s) of data entry do you have experience with?

  • Data

  • Numbers

  • Combination

  • None of the above

    13

    What is your data entry DPM?

    14

    Describe your experience working with confidential and/or sensitive information.

    Required Question

Agency

Spokane County

Address

824 N Adams Spokane, Washington, 99260

Phone

509-477-5750

Website

http://www.spokanecounty.org/employment

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