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J&J Family of Companies Director, Patient & Site Engagement, Immunology in Spring House, Pennsylvania

Director, Patient & Site Engagement, Immunology - 2406191535W


Johnson & Johnson is recruiting for Director, Patient & Site Engagement - Immunology. The position can be located in the US (Titusville, NJ; Spring House, PA; Raritan, NJ; Horsham, PA; La Jolla, CA) or EMEA (Beerse, Belgium; Basel, Switzerland; High Wycombe, United Kingdom; Cork, Ireland; Leiden, Netherlands).

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/ (https://www.jnj.com/. )

For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges.

We know that the success of our business – and our ability to deliver meaningful solutions – depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.

At Johnson & Johnson, we all belong.

The Director, Patient & Site Engagement (PSE) is responsible for the development of the TA / DAS level engagement strategy. They are accountable for the development of the patient and site journey and for the development of differentiated strategies that reflect the totality of that journey and target a diverse audience of study participants, caregivers, and investigators. The PSE Director will lead a team of PSE managers to develop and deploy program and trial level strategies.

Key Responsibilities:

  • Develop integrated patient and site engagement strategy at the Therapeutic Area and /or DAS level.

  • Lead a team of PSE Managers with responsibility for the creation of strategies for program and trial-level engagement with patients and sites and execution of the TA / DAS level plan.

  • Ensure cross functional / cross Delivery Unit alignment of strategies in support of the J&J IM portfolio.

  • Develop the situational/environmental analysis with deep market and patient insights/needs (patient journey) in collaboration with Patient and Site Voice team, feasibility, Global Clinical Operations, and TA Partners

  • Identify, build, and sustain opportunities to collaborate with prescribing community and the BGIA team to form partnerships with patient advocacy organizations, institutions, etc. to provide input to external communication strategies.

  • Deepen knowledge and influence Janssen culture about clinical research in underrepresented communities and diverse investigators & build strategies to differentiate Janssen as the sponsor of choice.

  • Lead program-wide global Advisory patient councils.

  • Map out data sources and partner organizations/suppliers that will help address DEICT recruitment challenges.

  • Support building data-based CRM tool tracking site engagement metrics.

  • Attend congresses to understand PSE landscape within the indication / TA

  • Mentor & support onboarding of new team members.

  • Foster employee engagement, inclusion, and Credo Behaviors.


  • Bachelors of Science degree or equivalent is required, preferred areas of study include Life Sciences (Life Sciences (e.g., Biology, Chemistry, Biochemistry, Nursing, Pharmacy)

  • Minimum of 10 years in Pharmaceutical, Healthcare or related industries is required.

  • Requires clinical research operational knowledge and experience across multiple phases of studies (Phase I-IV); knowledge of GCP and a good understanding of the processes associated with study / site feasibility, study/project management, Clinical Trial Diversity Plans, clinical and regulatory operations.

  • Experience in the following critical competencies is required: Analysis, Strategy Development & Execution, Customer & Market Knowledge, Medical Strategy, Digital Marketing Strategy & Execution.

  • Ability to challenge the status quo and to understand and adapt to different cultures and markets where needed is required.

  • Demonstrated competence for team leadership and / or people management is required.

  • Exceptional interpersonal skills, including ability to persuade, negotiate, and moderate conflict is required.

  • Strong presentation and communication skills is required.

  • Travel up to 20% of the time, defined by business needs.

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

The anticipated base pay range for this position is $157,000 - $271,400.

The anticipated base pay range for this position in the San Francisco Bay Area, CA is $193,000 to $312,110.

The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market.

The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/ performance year. Bonuses are awarded at the Company’s discretion on an individual basis.

Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

Employees are eligible for the following time off benefits:

  • Vacation – up to 120 hours per calendar year

  • Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year

  • Holiday pay, including Floating Holidays – up to 13 days per calendar year

  • Work, Personal and Family Time - up to 40 hours per calendar year

Additional information can be found through the link below.

For additional general information on Company benefits, please go to:

  • https://www.careers.jnj.com/employee-benefits

This job posting is anticipated to close on 6/12/24. The Company may however extend this time-period, in which case the posting will remain available on https://www.careers.jnj.com to accept additional applications.

Primary Location NA-US-Pennsylvania-Spring House

Other Locations Europe/Middle East/Africa-Switzerland-Basel-City-Basel, Europe/Middle East/Africa-Belgium-Antwerp-Beerse, NA-US-New Jersey-Titusville, Europe/Middle East/Africa-Netherlands-South Holland-Leiden, Europe/Middle East/Africa-Ireland-Cork-Cork, NA-US-New Jersey-Raritan, Europe/Middle East/Africa-United Kingdom-England-High Wycombe, NA-US-California-La Jolla, NA-US-Pennsylvania-Horsham

Organization Janssen Research & Development, LLC (6084)

Job Function Clinical Trial Project Management

Req ID: 2406191535W