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Catholic Health Initiatives Appointment Scheduler in Spring, Texas

Appointment Scheduler

CHI Baylor St. Luke's Medical GroupSpring, Texas

Requisition ID 2021-173462 Employment Type Full Time Department Cardiology Clinic Hours/Pay Period 80 Shift Day Standard Hours Monday - Friday (8:00 AM - 5:00 PM)


CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.


Under general supervision, schedules appointments for patients, medical procedures, tests and studies ordered by the physician.

  • Responsible for answering phone calls and scheduling patient appointments.

  • Conduct patient pre-certification to ensure coverage for appointments and medical care.

  • Schedule tests, procedures, and referral appointments.

  • Communicate with patients regarding appointments and instructions for procedures and tests.

  • Collect insurance information and patient personal data.

  • May collect fees such as co-pays / co-insurance.

  • Perform other duties as assigned.


Education and Licensure:

  • Required: High school diploma or equivalent.

Minimum Experience:

  • Preferred:

  • 2 years related experience in a healthcare environment.

  • Electronic charting knowledge is a plus.

  • Multiple physician practice with heavy phone experience.

Minimum Knowledge, Skills, and Abilities:

  • Excellent customer service skills.

  • Ability to work both independently and as a team.

  • Clear and effective communication skills.

  • Ability to multi-task.

  • Familiar with Microsoft Office software.

  • Possess a strong work ethic and a high level of professionalism.

  • Demonstrate positive professional customer service in all patient, staff, and visitor contacts.

  • A team player who handles multiple projects simultaneously in a fast paced environment.


The above statements reflect the general details considered necessary to describe the essential functions of the job as identified, and shall not be considered a detailed description of all work requirements that may be inherent in position.

Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to

a diverse and inclusive workforce. All qualified applicants will be considered for

employment without regard to race, color, religion, sex, sexual orientation, gender

identity, national origin, age, disability, marital status, parental status,

ancestry, veteran status, genetic information, or any other characteristic protected

by law. For more information about your EEO rights as an applicant,

pleaseclick here. (https://tbcdn.talentbrew.com/company/35300/img/v1_0/EEOLawPoster.pdf)

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).

External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).

CommonSpirit Health™ participates in E-Verify.