Working Title: Dealer Licensing

Job Class: Customer Service Specialist, Intermediate

Agency: Public Safety Dept

• Who May Apply : Open to all qualified job seekers

• Date Posted : 04/24/2024

• Closing Date : 05/07/2024

• Hiring Agency/Seniority Unit : Public Safety Dept / Public Safety-AFSCME

• Division/Unit : DVS Administrative Services / DVS Dealers & Inspections

• Work Shift/Work Hours : Day Shift

• Days of Work : Monday - Friday

• Travel Required : No

• Salary Range: $19.57 - $25.95 / hourly; $40,862 - $54,183 / annually

• Classified Status : Classified

• Bargaining Unit/Union : 206 - Clerical/AFSCME

• Work Area : 445 Minnesota Street St Paul, MN 55101

• FLSA Status : Nonexempt

• Telework Eligible : No

• Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

Make a difference in the lives of Minnesotans.

The work you’ll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.

This posting was originally announced 4/3/2024 - 4/16/2024 and is being re-announced for additional applications.

This position exists to license Minnesota Motor vehicle dealers, issue dealer plates, process applications, follow up on select consumer complaints, claim and collect state taxes and fee from surety companies and keep accurate, complete records of motor vehicle dealers.

Minimum Qualifications

Ability to:

• Communicate with others and understand information; read, write and respond to customers in fluent English.

• provide prompt, courteous and accurate information to customers on the phone or in person (face to face contact).

• provide in-person customer service sufficient to assist working in a high volume, stressful environment.

• Maintain accurate and complete records of motor vehicle dealers and inspection reports.

Skills in:

• Cashiering and basic math skills in order to collect, count, reconcile and complete daily transactions.

• Typing/keyboarding skills & data entry skills sufficient to enter data onto paper forms and computer entry screens.

Preferred Qualifications

• Experience conducting motor vehicle transactions at a Deputy Registrar or processing motor vehicle title transactions at a high-volume, fast-paced dealership.

• knowledge of MN statutes surrounding salvaged motor vehicles, reconstructed motor vehicles, and the requirements for passing or failing a vehicle inspection.

• knowledge of Minnesota statutes surrounding to dealer licensing and the requirements for opening and maintaining a motor vehicle dealership.

• Knowledge of Minnesota dealer licensing statutes & rules including but not limited to, Chapters 168,168A, and 297B, 325F and 7400 related rules, policies and procedures.

• Have a good understanding of motor vehicle title and registration laws, rules and business practices sufficient to analyze problems and identify which records are needed for criminal and tax fraud investigations.

• Ability to work cooperatively with individuals from diverse backgrounds and underserved communities.

Physical Requirements

Requires occasionally moving and transporting such articles as file folders and small tools. May need to maintain a stationary position for long periods of time while carrying out job duties.

Additional Requirements

This position requires successful completion of the following:

It is the policy of the Department of Public Safety that all employees submit to a background investigation prior to employment, includes the following components:

1) criminal history

2) reference check

3) credit check

4) fingerprint (EDL)

5) US Citizenship check

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.