AVT Installation Technician

Business Affairs: University IT (UIT), Stanford, California, United States

Information Technology Services

Post Date Apr 19, 2024

Requisition # 102974

*This is a 2-year fixed term position.

University IT (UIT) AVT Solutions team, part of the Business Affairs organization at Stanford University, is dedicated to delivering world-class service and technological solutions to advance research, teaching and learning, administration, and healthcare. Stanford University is expanding its Audio/Video (A/V) services, and we are looking for an AV Field Install Technician who can excel in orchestrating and prioritizing timely deployment of multiple large A/V systems and equipment refresh projects in a fast pace and fluid environment.

This position reports to the Director of UIT AVT Solutions. The responsibilities center around client engagement, AV system consulting and implementation oversight, and ensuring the solution functions as intended, and meets the use cases for the venue.

Core Responsibilities:

• Conduct installation and de-installation of AV Systems.

• Lead a team of AV Technicians on Installation Projects.

• Provide network cabling and terminations in existing buildings.

• Test and document TSO cabling.

• Responsible for identifying defective/failed equipment and providing solutions.

• Completion of Post Installation Assessments

• Ensure systems are ready for internal acceptance testing.

• Install software upgrades and basic device configuration.

• Act as a point of escalation for technical issues and provide solutions for ongoing faults.

• Communicates with project management team on project status daily.

• Document and report hardware failures and escalate support cases with manufactures.

• Manage Onsite installation duties.

• Manage and conduct prefabrication duties for larger scale deployments.

• Manage subcontractors for electrical and minor construction.

Qualifications:

Education & Experience:

Bachelor's degree and eight years of relevant experience or combination of education and relevant experience.

• Must have 10+ years of field experience leading installation teams.

• Experience Terminating, Configuring and Programming at least one of the following types of equipment: Extron, Cisco, Crestron, Atlona, Biamp, QSC

• Must have extensive data cabling installation and termination experience.

• Must be able to read and understand plans to ensure everything is done correctly and then do any additional configuration that is require.

• Must have ability to redline and note documents on field changes.

• Conduct field installations in construction environments.

• Must be agile and exhibit a strong sense of urgency.

• Must be responsive, efficient, have excellent customer interaction, and exhibit a high level of professionalism.

• Ability to assist the field engineers upon close out and commissioning phase of deployment.

• Responsible and reliable, capable of working alone as well as part of a team.

• Good organization and time management skills with proven ability to manage multiple priorities.

• Good written and verbal communication skills.

• Must have critical thinking and problem-solving ability.

• Be a motivated team player.

• Ability to lift up to 80 lbs.

• Able to work for extensive periods on and off ladders.

• Must know and comply to all OSHA guidelines.

Technical Skills:

• AV Control (Crestron, QSC, Biamp, Extron, Atlona, etc)

• AV Audio (BIAMP, QSC, Extron, etc)

• Video Conferencing (Cisco, Zoom, Teams)

• Network Infrastructure Cabling Experience and Certifications

The expected pay range for this position is $109,000 to $135,000 per annum.

Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.

At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website (https://cardinalatwork.stanford.edu/benefits-rewards) provides detailed information on Stanford’s extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process.

Why Stanford is for You

Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:

• Freedom to grow . We offer career development programs, tuition reimbursement, or course auditing. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.

• A caring culture . We provide superb retirement plans, generous time-off, and family care resources.

• A healthier you . Climb our rock wall or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.

• Discovery and fun . Stroll through historic sculptures, trails, and museums.

• Enviable resources . Enjoy free commuter programs, ridesharing incentives, discounts and more!

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources atstanfordelr@stanford.edu. For all other inquiries, please submit acontact form.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Additional Information

• Schedule: Full-time

• Job Code: 4802

• Employee Status: Fixed-Term

• Grade: I

• Requisition ID: 102974

• Work Arrangement : On Site