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Stanford University Managing Director of People Operations in Stanford, California

Managing Director of People Operations

School of Medicine, Stanford, California, United States

Human Resources

Post Date Jun 10, 2021

Requisition # 89933

Our people are our most precious resource in the Stanford Cancer Institute (SCI). We have a critical new leadership position, Managing Director of People Operations, to support our people in achieving our mission to reduce cancer mortality through comprehensive programs of cancer research, treatment, education, and outreach. You will be a vital contributor on our executive management cabinet, will lead and develop a small team of human resources professionals, and will build a strong partnership with the Stanford School of Medicine (SOM) Human Resources Group. To deliver the full spectrum of human resources services as our workforce of 325 continues to quickly grow and scale, you will leverage your business acumen and experience to identify and deploy impactful people strategies. The responsibilities of the position are broad and dynamic and include strategy, recruitment and retention, organizational and leadership development, change management, succession planning, compensation management, and employee and labor relations. You will enthusiastically lead and execute process improvements and transformational change utilizing your exceptional management and interpersonal prowess. Our staff run toward challenges, and you will have a demonstrated history of doing the same with a high degree of professionalism, initiative and flexibility.

Stanford Cancer Institute is one of an elite number of National Cancer Institute (NCI) Designated Comprehensive Cancer Centers in the country, and is a prominent, growing and complex institute within the SOM. The SCI actively works to build synergies and collaborations among faculty with cancer-relevant expertise from four schools and over 30 departments across Stanford University. Given SCI’s mission, breadth, and depth, we thrive in a fast-paced, team-oriented, and forward-thinking environment with tremendous opportunities for personal and professional growth. You will be working with a leading-edge community of faculty and staff who are fundamentally changing the world of health care in the cancer arena.

Duties include

  • Collaborate with the organization's management to support initiatives by understanding the organization's objectives, issues, needs, and key success factors. Participate in planning processes and promote best practices; provide leadership for workforce planning efforts.

  • Design strategies for facilitating organizational and behavioral change. Perform needs assessment, analysis, and consulting on organizational issues; make recommendations on organizational design and development issues.

  • Investigate basic and complex employee relations issues, and initiate appropriate resolution; recommend and facilitate effective solutions in alignment with applicable policies and laws. Work in consultation with human resources director and/or employee/labor relations staff to resolve highly complex issues, as needed. Coach and advise staff on organizational, employee, and labor relations issues.

  • Oversee performance appraisal process; design procedures and documents specific to the organization, as needed. Provide relevant coaching and guidance.

  • Oversee organizational- wide view of talent management (recruitment and staffing plans), and structure offers. Support or lead higher level searches, and advise on affirmative action objectives, as needed.

  • Manage area's salary-setting program. Advise managers on assignment of employees to appropriate classification levels; review and approve salary actions; design and/or manage incentive and bonus programs, as needed.

  • Assess organizational and individual staff development needs. Identify, communicate, and consult with staff on training and career development opportunities. Develop and conduct relevant training, and participate in training design.

  • Oversee processes for workers' compensation, disability, leave, work place accommodation requests, and health and safety issues; inform managers and human resources director, as needed. Act as a resource to others in organization, and oversee the accurate documentation and record keeping.

  • Oversee and approve human resources transactions submitted for processing. Prepare reports, and analyze data available through local and centralized database resources.

  • Manage the performance of direct reports. Set team objectives, priorities, and resources to align with department objectives.

    • Other duties may also be assigned


  • Minimum ten years human resource (HR) experience

  • Experience managing an HR team

  • Experience in healthcare

  • Graduate degree in related field

  • Experience with process improvement/process excellence frameworks

  • Experience developing people programs that support operation


Bachelor's degree and five years relevant experience, or a combination of education and relevant experience.


  • Knowledge and demonstrated experience as a consultant and advisor to management in at least four human resources areas, including: employee relations, employment and labor law, compensation, staffing and employment, training and development, performance coaching and management, and organizational development.

  • Demonstrated interpersonal skills and understanding of group dynamics. Successful track record of establishing credibility and trust with a diverse client group.

  • Strong analytical, critical thinking, problem solving, judgment, negotiating, influencing, and decision making skills. Ability to maintain confidentiality, tact, and diplomacy.

  • Excellent facilitation and oral and written communication skills; ability to prepare clear and concise reports and deliver formal presentations or training to senior management and other audiences.

  • Strong supervision/management and staff development experience.

  • Demonstrated proficiency with business applications, such as Microsoft Office suite and human resource information systems.


  • Frequently stand/walk, sit, use a computer; use a telephone, grasp lightly/fine manipulation.

  • Occasionally reach/work above shoulders, twist/bend/stoop/squat, grasp forcefully, lift/carry/push/pull objects that weigh up to 10 pounds, write by hand, sort/file paperwork.

  • Rarely kneel/crawl, operate foot and/or hand controls.

*- Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.


Travel on campus to schools/units, out of town.

Additional Information

  • Schedule: Full-time

  • Job Code: 4706

  • Employee Status: Regular

  • Grade: K

  • Requisition ID: 89933