HonorHer Jobs


Job Information

Catholic Health Initiatives Department Support Assistant II in Tacoma, Washington

Department Support Assistant II

CHI Franciscan Medical GroupTacoma, Washington

Requisition ID 2021-190917 Employment Type Full Time Department Clinic Billing Hours/Pay Period 80 Shift Day Standard Hours 8:00AM-4:30PM


In 2020, united in a fierce commitment to deliver the highest quality care and exceptional patient experience, Virginia Mason and CHI Franciscan Health came together as natural partners to build a new health system centered around the patient: Virginia Mason Franciscan Health. Our combined system builds upon the scale and expertise of our nearly 300 sites of care, including 11 hospitals and nearly 5,000 physicians and providers. Together, we are empowered to make an even greater impact on the health and well-being of our communities.

CHI Franciscan and Virginia Mason are now united to build the future of patient-centered care across the Pacific Northwest. That means a seamlessly connected system offering quality care close to home. From basic health needs to the most complex, highly specialized care, our patients can count on us to meet their needs with convenient access to the region’s most prestigious experts and innovative treatments and technologies.

As a part of our organization, we currently offer the following benefits:

  • Competitive starting wages (DOE) and training to grow within the company

  • Paid Time Off (PTO)

  • Sign on Bonus for experienced ICU RN External Candidates

  • Health/Dental/Vision Insurance

  • Flexible health spending accounts (FSA)

  • Matching 401(k) and 457(b) Retirement Programs

  • Tuition Assistance for career growth and development

  • Care@Work premium account for additional support with children, pets, dependent adults, and household needs

  • Employee Assistance Program (EAP) for you and your family

  • Voluntary Protection: Group Accident, Critical Illness, and Identify Theft

  • Adoption Assistance

  • Wellness Program


Franciscan Medical Group is currently looking for a full-time Department Support Assistant II for the Franciscan DME/Pharmacy Billing department. Five days a week and no weekends or major holidays required!

Job Summary:

This is journey-level of the Department Support Assistant job family, involving varied general office or specialized processing work (or any combination thereof) in support of work unit operations or program activities. Job duties are of moderate scope and complexity, and knowledge of office practices and PC operation is required at entry. Work requires adaptation to various situations, judgment as to which learned work method to apply for the desired result, and the ability to communicate effectively. Work is performed within established procedures, with individual judgment limited to proper handling of, and minor changes to, accepted routine.

Processing activities, if any, involve multiple related steps, with the final result being the same at the end of each sequence. Sequence of activities may vary within prescribed guidelines. Secretarial responsibilities, if any, are incidental (less than 30%) and involve relieving a manager(s) of general administrative detail.

Work differs from the Department Support Assistant I level in that jobs involve less direct supervision, greater variety, exposure to more complex work routines and more substantive issues, with the opportunity for more significant problem-solving. There is some opportunity to interpret and adapt existing procedures to unusual situations, and work typically affects more than just the immediate work unit.

This job exists in multiple departments, and while there may be minor differences in job content, they are not significant for classification purposes. Overall, the nature of the work and job requirements are consistent between departments.

Essential Duties:

  • Provides routine to intermediate-level word processing/report production activities for assigned department, including creating/updating moderately complex forms, word documents, spreadsheets, charts/graphs, databases, communications, reports and other tools of similar level and complexity.

  • Data research, collection, entry, processing and validation and/or tracking activities, including reviewing information for timeliness, accuracy, format and compliance with internal standards.

  • Collect, sort and distribute incoming mail; gathers outgoing mail; prepares mail/packages for overnight/expedited delivery; picks up and delivers documents, supplies or other department-specific materials.

  • Answer telephone to respond to general inquiries concerning department activities and operations by referencing established procedures manual; routes calls to appropriate person.

  • Monitor/order/rotate office supplies or equipment; collates and assembles documents and materials; accepts and delivers inter-department correspondence and photocopying/faxing correspondence and reports.

  • May perform incidental secretarial tasks such as scheduling supervisor’s appointments; maintaining calendar; screening calls/visitors; coordinating logistical and food arrangements for meetings and conferences; preparing and assembling meeting agendas and presentation materials; may attend meetings and take/distribute minutes.



Education/Work Experience Requirements:

One to two years of progressively responsible general office or secretarial work experience.

Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to

a diverse and inclusive workforce. All qualified applicants will be considered for

employment without regard to race, color, religion, sex, sexual orientation, gender

identity, national origin, age, disability, marital status, parental status,

ancestry, veteran status, genetic information, or any other characteristic protected

by law. For more information about your EEO rights as an applicant,

pleaseclick here. (https://tbcdn.talentbrew.com/company/35300/img/v1_0/EEOLawPoster.pdf)

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).

External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).

CommonSpirit Health™ participates in E-Verify.