At World Kinect, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive. The Human Resources Generalist is responsible for delivering HR services to the business. This role will ensure operational excellence in HR offerings and initiatives for the assigned segments. Primarily, this role is attending and executing on Employee life-cycle matters such as Driver onboarding, HR processes and data management, HR reporting, HR cyclical initiatives (i.e. headcount management, promotional cycles, goal setting, etc.) and HR special projects for the business. This role works directly with the HR Business Partners on the implementation and roll out of all business initiatives. KEY RESPONSIBILITIES HR Operations/Collaboration with HRBPs Responsible for onboarding of all Drivers, including, but not limited to, offer letter production, background checking, employment verification and induction.* Partners to provide general guidance and consultation on a variety of HR operational matters. Interprets and educates client group on Code of Conduct, HR policies, and provides counseling on such policies as necessary. Partners with HR COEs to efficiently implement, administer and deliver company-wide HR programs, processes and projects. Must have financial basic knowledge for analysis of compensation/salary/incentive issue. Serves as primary contact and resource for employees and managers regarding HR related issues, questions, and concerns, while maintaining good working relationships and building credibility with employees. Serves as liaison with leadership. Facilitate communication between employees and corporate HR functional areas; including benefits, compensation, and training and organizational development. Resolve low to mid-level employee relations issues or elevates them to the attention of management, as necessary. Ensures documentation is complete before further escalation. Must have earned general understanding of local laws and guidelines related to employment practices for all operating US states, including Puerto Rico and separately Canada (payroll and benefit related laws). Participates in brainstorming sessions with HRBP's and COE's as needed to generate strategic ideas Collaborates with HRBP's to find best solution for employment practices. Collaborates with Regional HRBP's and HRG's for project workflow. Collaborates with managers, employees, and internal HR subject matter experts. Employee Relations: Conducts routine employee relations matters, tracks and monitors case activities; ensures issues are properly escalated to HRBPs or COE. Establishes and maintains effective "win - win" working relationships with (and between) managers. Works with assigned client groups to proactively develop solutions to support business strategy and to establish and maintain productive internal and external working relationships. Staffing Needs: work closely with HRBP to draft business cases and job descriptions for permanent and temporary hiring needs and create new positions in Workday. Participates in the achievement of HRBP goals by executing HR initiatives and participating in projects as assigned. Continues to build proficiency of HR knowledge; for example, corrective actions, employee relations, compensation administration, law and policy interpretation/understanding. Analytics & Reporting Produces HR Analytics to report on people initiatives and trends related to assigned organizations. Provides flawless execution of assigned tasks and reports d