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Cherokee Nation Salesforce Administrator I, II, III, or IV in Tahlequah, Oklahoma

The Salesforce Administrator performs all aspects of Salesforce user and license management, including new user setup/deactivation, roles, profiles, permissions, and public groups.

Handling user support tickets. Identifying and gathering requirements from users and stakeholders. Performing Salesforce configuration changes, including but not limited to Workflow, Process Builder, fields, page layouts, record types, custom settings, dashboards, and reports. Testing the stability, functionality, and performance of various applications within the Salesforce ecosystem. Supporting user training and technical documentation creation. Managing external Salesforce vendors on special projects and tasks. Working with internal customers to gather requirements and implement configuration changes including definition of workflow, approval processes, and custom object implementation. Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES

No supervisory responsibilities.

Salesforce Administrator I-MIN $65,887.75/ ANNUALLY

EDUCATIONAL REQUIREMENT

Bachelor's degree from a 4-year college or university; or six (6) years of related experience; or an equivalent combination of education and experience.

EXPERIENCE REQUIREMENT

An additional one (1) year of experience in a related field.

COMPUTER SKILLS

An individual should have knowledge of Database software, Design software, Development software, Internet software, Project Management software, Spreadsheet software, and Word Processing software.

CERTIFICATES, LICENSES, REGISTRATIONS

Must possess a valid driver's license with a driving history verified through a motor vehicle report that meets the requirements for Cherokee Nation underwriting rating.

Salesforce Administrator II-MIN $67,205.51 /ANNUALLY

EDUCATIONAL REQUIREMENT

Bachelor's degree from a 4-year college or university; or six (6) years of related experience; or an equivalent combination of education and experience.

EXPERIENCE REQUIREMENT

An additional three (3) years of experience in a related field.

COMPUTER SKILLS

An individual should have knowledge of Database software, Design software, Development software, Internet software, Project Management software, Spreadsheet software, and Word Processing software.

CERTIFICATES, LICENSES, REGISTRATIONS

Must possess a valid driver's license with a driving history verified through a motor vehicle report that meets the requirements for Cherokee Nation underwriting rating. Salesforce Administrator Certification.

Salesforce Administrator III-MIN 68,976.23/ANNUALLY

EDUCATIONAL REQUIREMENT

Bachelor's degree from a 4-year college or university; or six (6) years of related experience; or an equivalent combination of education and experience.

EXPERIENCE REQUIREMENT

An additional five (5) years of experience in a related field.

COMPUTER SKILLS

An individual should have knowledge of Database software, Design software, Development software, Internet software, Project Management software, Spreadsheet software, and Word Processing software.

REASONING ABILITY

Ability to define problems, collect data, establishes facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

CERTIFICATES, LICENSES, REGISTRATIONS

Must possess a valid driver's license with a driving history verified through a motor vehicle report that meets the requirements for Cherokee Nation underwriting rating. Salesforce Administrator and Salesforce Advanced Administrator Certification.

Salesforce Administrator IV-MIN $69,847.02/ANNUALLY

EDUCATIONAL REQUIREMENT

Bachelor's degree from a 4-year college or university; or six (6) years of related experience; or an equivalent combination of education and experience.

EXPERIENCE REQUIREMENT

An additional seven (7) years of experience in a related field.

COMPUTER SKILLS

An individual should have knowledge of Database software, Design software, Development software, Internet software, Project Management software, Spreadsheet software, and Word Processing software.

CERTIFICATES, LICENSES, REGISTRATIONS

Must possess a valid driver's license with a driving history verified through a motor vehicle report that meets the requirements for Cherokee Nation underwriting rating. Salesforce Administrator, Salesforce Advanced Administrator, and Platform App Developer Certification.

OTHER QUALIFICATIONS

The employee must not be and will not be under sanction by the United States Department of Health and Human Services Office of the Inspector General (OIG) or by the General Services Administration (GSA) or listed on the OIG's Cumulative Sanction Report, or the GSA's List of Excluded Providers, or listed on the OIG's List of Excluded Individuals/Entities (LEIE).

PHYSICAL DEMANDS

While performing the duties of this Job, the employee is regularly required to reach with hands and arms. The employee is frequently required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to stand. The employee must occasionally lift and/or move up to 25 pounds.

WORK ENVIRONMENT

The noise level in the work environment is usually moderate.

ID: 2022-23403

Closing Date: 08/10/2022

Posting Salary: based on education and experience

External Company URL: www.cherokee.org

Post End Date: 8/11/2022

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