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JPMorgan Chase CIB_Wholesale Payments - Payables - ACH Product Manager in Tampa, Florida

ACH Product Manager

JPMorgan Chase & Co. offers innovative financial solutions to millions of consumers, small businesses, and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

J.P. Morgan Wholesale Payments provides cash management, liquidity, commercial card, foreign exchange, and escrow solutions to clients across the world. J.P. Morgan has been a market leader since the inception of the ACH Network nearly 50 years ago. We have been a key network participant, consistently driving the network's innovation, strategy, and growth. The Wholesale Payments ACH Product team is seeking an experienced ACH professional who has an outstanding business sense, strong organizational skills, proven leadership skills and the ability to develop strong relationships both internally and externally.

The successful candidate will play an integral role in representing the ACH Product across the firm, coordinating with partners and support staff to identify and resolve process gaps, provide training, and contribute to the overall success of the ACH Product. A strong ACH foundation with core knowledge of ACH processing, rules, practices and industry expectations is required. The ability to identify and communicate best practices to both internal partners and external clients across a multitude of ACH functional scenarios is a core competency. The successful candidate will be a creative problem solver with the ability to execute and deliver key initiatives. The individual will perform well in cross-functional teams; consistently display leadership and ownership and demonstrate the ability to communicate with senior level executives both verbally and in written communications/presentations.

Key responsibilities of this position include:

  • Provide ACH subject matter expertise to solve business challenges for internal and external clients

  • Apply best practices, network operating rules and exceptional technical knowledge to create market leading solutions

  • Engage with partners across the firm, serving as an ACH expert , identifying, and implementing opportunities for efficiencies, process improvement and best in class product offering

  • Liaison with Product, Operations, Technology and Control stakeholders in support of their ACH related initiatives; ensure optimal integration with ACH functionality

  • Develop detailed project execution plans and tracking against milestones; problem solve issues that arise during the project execution phase

  • Represent Wholesale Payments ACH in industry initiatives, programs, and requests.

  • Partner with the Payables Product team in driving the innovation agenda

Qualifications

  • Bachelor's degree preferred.

  • 4-6 years relevant experience in an ACH related role with a strong knowledge of ACH Rules and practices - AAP Certification encouraged.

  • Proven project management experience, self-directed, able to work independently and within groups

  • Strong team building and influencing skills.

  • Demonstrated ability to prioritize and execute against critical deliverables, coupled with a sense of personal ownership and initiative. Results oriented, self-motivated, energetic, and proactive.

  • Strong interpersonal and organizational skills including solid problem-solving ability, good decision-making abilities and ability to handle multiple initiatives/projects/work streams simultaneously.

  • Excellent written and verbal communication including experience in presenting to senior managers

  • Excellent PC Skills - Microsoft Office Suite (Excel, Access, Word, PowerPoint, Visio)

Job

Product Manager

Primary Location

US-FL-Tampa-HO3-10410 Highland Manor / 02975

Organization

ACH

Schedule

Full-time

Shift

Day Job

Travel

15%

Employee Status

Regular

Recruiter

Hiring Manager

Amy Leslie

Salary Grade Level 603JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans

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