Job Description

The Supervisor of Clinical Operations RN supports the physician and clinical staff in the delivery of health care by performing operational oversight responsibilities, human resource responsibilities, as well as patient care assessments, and a variety of medically related tasks. The Supervisor is a registered nurse who works in an administrative role in an ambulatory care setting and performs both administrative duties and clinical services as needed or requested.

Duties and Responsibilities:

• Coordinates all administrative (back office) clinical functions of the medical practice. Ensures a proficient back office workforce and assesses clinical staff for proficiency. Coordinates and maintains the needed staff certifications and licensing requirements.

• Assists in the development, review, and revision of standard operating policies and procedures in collaboration with senior management.

• Oversees and as needed, performs administrative functions which can include answering and triaging telephone calls for patient care matters, functioning as a liaison between physicians, the patients and the staff.

• Coordinates or serves as a liaison for administrative support activities including facilities management, pharmacy, utilization management, quality management, risk management, human resources, payroll, clinical services, and systems support.

• Controls wage and non-wage expenses, including pharmacy and medical supplies, in accordance with budgetary guidelines.

• Works in a collaborative role with the management team, staff, and physicians in the clinical practices, as well as related departments throughout the organization.

• Function as a key point person in research, setup, and implementation of new procedures, projects, initiatives, workflows, equipment.

• Prepare charts as needed and verifies that all pertinent items are available to the provider before patient care commences.

• Sets up exam room/procedure rooms appropriately based on visit needs. Assist providers in examination/procedure rooms as needed.

• May fulfill back-office staff functions including managing patient flow, charting, room prep, vitals, updating and maintaining medical records and handling designated clinical care telephone interactions.

• As advised by the provider may perform designated diagnostic tests, draw, prepare designated lab work and/or specimens. Administer immunization, injections, oral, or IV medications. Convey lab results to patients. Assist in follow-up scheduling needs. Answer patient calls and communication significant clinical findings to the provider.

• Serves as an advocate for the patient and uses appropriate resources.

Qualifications

Education:

Bachelor's degree in Nursing required.

License/Certification:

• California RN state license required.

• Basic Life Support (BLS) from American Heart Association or American Red Cross required.

Experience:

Three (3) years of experience in an outpatient medical setting required.

About Us

Cedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Today, Cedars- Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow's health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents.

About the Team

With a growing number of primary urgent and specialty care locations across Southern California, Cedars-Sinai’s medical network serves people near where they live. Delivering coordinated, compassionate healthcare you can join our network of clinicians and physicians to improve the healthcare people throughout Los Angeles and beyond.

Req ID : 1499

Working Title : RN, Clinical Operations Supervisor - Medical Oncology (CSVOM)

Department : CSVOM - Med Onc Ventana

Business Entity : Cedars-Sinai Medical Care Foundation

Job Category : Nursing

Job Specialty : Nursing

Overtime Status : EXEMPT

Primary Shift : Day

Shift Duration : 8 hour

Base Pay : $48.21 - $77.14

Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law.