This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/6536221

Field Service Representative

Tempe, AZ

Are you looking for an exciting career in the semiconductor industry? Semiconductors are the key evolving components in the industry today. HORIBA has kept its sights keenly focused on this micro world and provides rewarding careers in Sales and Marketing, Research and Development, Production, and Operations.

The HORIBA Group of worldwide companies provides an extensive array of instruments and systems for applications ranging from automotive R&D, process and environmental monitoring, in-vitro medical diagnostics, semiconductor manufacturing and metrology, to a broad range of scientific R&D and QC measurements. Proven quality and trustworthy performance have established widespread confidence in the HORIBA Brand.

Inspired by our unique motto, \"JOY and FUN,\" we focus on social responsibilities by building state-of-the-art products for scientific advancement; especially for protecting health, safety, and the environment. \"HORIBARIANs,\" the HORIBA employees all over the world, look forward to working with additional creative and entrepreneurial self-starters. To learn more about our unique culture, visit our culture page

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Our North American Semiconductor group is searching for an experienced Field Service Representative in Tempe, AZ.

Key Responsibilities include:

• Preventative Maintenance
• System Component Diagnostics/Replacement
• Electrical/Mechanical Troubleshooting
• Upgrades Installation & Qualification
• Software Troubleshooting
• Customer Training
• Report Generation
• Procedure Creation/Modification
• Ability to work nights and weekends - On call.

The HORIBA Field Service team typically supports service level activities from multiple product groups including (but limited to) Mass Flow Controllers/Meters, Liquid Controllers, IR End-point Monitors, Chemical Concentration Monitors, Wet Chemistry monitors, etc.

Skills and Knowledge:

• Associate of Science (or equivalent) in Electronics, mechatronics, robotics, optics, or another complimentary technical field.
• 2+ years of service/maintenance as a semiconductor (or similar industry) company
• 5 years\' experience in optical systems and robotics
• Experience troubleshooting electrical and mechanical subsystems
• Basic experience reading and interpreting electrical schematics and mechanical assembly drawings.
• Basic network diagnostic capability (Windows based LAN)
• Experience working in a cleanroom environment preferred
• Previous Field Service experience or experience interfacing with external customers is preferred.

While travel requirements vary widely for this position (based on customer demand), typically travel requirements for this position will be 40% domestically and \< 10% internationally (for training). Ability to work nights and weekends.

Compensation Package:

HORIBA Instruments offers a competitive compensation package that includes a 401(k) plan with match; employee group dental, vision, life, and disability (short and long-term) paid for by the company; medical insurance, family dental and vision insurance, and supplemental life insurance available with reasonable employee contributions; employee assistance program; paid holidays, vacation, and sick time; flexible spending accounts; and educational reimbursement and commuter benefit programs.