Description

Prime Video (PV) is a digital video streaming and download service that offers Amazon customers the ability to rent, purchase or subscribe to a huge catalog of content. Movies range from new releases to classic favorites, and PV also offers major television shows, entire seasons, and day after air TV. Amazon’s video subscription offer service includes tens of thousands of movies and TV episodes selected from the full assortment available at Prime Video. In short, PV offers content in multiple formats and offer types for our customers to access and enjoy both their favorite shows and explore new titles.

The PV Partner Operations Management team is looking for a bright, customer obsessed, driven, and creative individual to join our team. As a Partner Operations Manager you will manage the operational performance of our studio partners and content distributors, address daily tactical operations, and drive long-term, strategic operational partnerships with our studio partners across the globe. In this role you will be accountable for timely and cost effective delivery of source materials from our existing partners. In addition, you will identify and drive delivery improvements through the use of reporting, data analysis, positive relationship building and innovative workflow enhancements. The ability to develop, own, and report on key performance metrics is a critical.

This role may work with executive-level leadership within the studio community, as well as cross-functional projects with internal and external stakeholders. Internal teams include content acquisition, vendor management, merchandising, engineering, content processing, legal, finance, and accounting teams. External teams vary based on partner and may include marketing, rights management, IT and engineering, and digital fulfillment operations teams.

In addition to account management, the Partner Operations Manager will own industry-leading content launches and expansion initiatives into new markets, and will conduct analysis to identify opportunities for process improvement and cost reduction. In essence, Partner Operations Managers act as the general manager and own a partner’s operational experience on Amazon.

Key job responsibilities

Content Publishing Technology and Operations (PUBTECH) defines and ensures Prime Video meets the highest standards for content publishing. This includes owning future-proofing the digital supply chain, setting spec requirement roadmaps, improving partner delivery experience, and delivering programs that drive innovation and efficiency that enhance the global customer experience.

The Partner Operations Organization within Prime Video is looking for a Digital Supply Chain Manager to join the Japan team. This role will be a key leader interfacing with Content Providers on the delivery process and publishing to Prime Video. As a Digital Supply Chain Manager, you will be responsible for owning programs and driving with cross functional teams, defining and distributing new workflows, and partner with product and technology teams to deliver value for the customer. The successful candidate should have experience within the digital supply chain, with a passion to innovate, and tackle complex problems. They will successfully deliver and drive updates within Prime Video workflows while being able to deal with ambiguity, manage multiple stakeholders and processes to deadlines, with an aptitude for calculated risk taking. They must possess strong verbal and written communication skills, be self-driven and deliver high quality results in a fast-paced environment.

A day in the life

Drive innovation in delivery and publishing capabilities by influencing and partnering with the engineering and tech teams.

Define the digital supply chain road map, gain alignment across multiple key stakeholders, and execute on goals.

Design workflow strategies for accelerated content delivery in multiple languages, formats, and platforms, while simplifying and eliminating redundant practices.

Streamline business and technology solutions that strengthen our partnerships while advancing our services.

Work effectively in a team environment and cross-functionally with Prime Video Catalog technology teams, engineers, Studio Productions, Analytics, Product, and Video Content Services.

About the team

Our mission is to make available to Prime Video customers the largest and highest quality, and most enriched catalog of video content anywhere in the world. We aim to create a friction-free self-service delivery experience that meets the needs of all studio partners regardless of size, budget, location, language, or technical capability. By doing so, we remove distribution limitations and level the playing field across studios, so every title is available to every customer worldwide and the best content wins.

We are open to hiring candidates to work out of one of the following locations:

Tokyo, 13, JPN

Basic Qualifications

• Extensive years of demonstrated results as an Account Manager in a technical, e-commerce, or media-related environment.

• BS/BA required.

• Excellent written and verbal communication skills in Japanese, strong numerical and analytical aptitude, proven negotiating skills.

• Demonstrated ability to credibly coordinate between technical teams and business stakeholders, as well as have an understanding of the systems and processes that will be utilized in achieving program objectives.

• Excellent interpersonal skills; ability to form relationships and work successfully with business and technical teams across the organization.

• Proven track record of delivering initiatives from conception through completion.

• Demonstrated ability to think both strategically and tactically.

• Proven ability to multitask and manage multiple projects through work prioritization and planning.

• Proactive attitude and willingness to dig deep to achieve goals.

• Advanced knowledge with all MS Office tools.

• Must be fluent in both Japanese and English.

Preferred Qualifications

• Management experience.

• Experience and understanding of the entertainment industry, digital media, and/or digital video supply chain.

• MBA.

• A passion for digital media and entertainment.

Please check the website below for measures to eliminate unwanted second-hand smoking in each facility:

https://www.amazon.jobs/en/landing_pages/passivesmoking

就業の場所における受動喫煙を防止するための措置に関する事項については、下記リンク先をご覧ください。

https://www.amazon.jobs/jp/landing_pages/passivesmoking

The salary information can be provided individually prior to the 1st interview

賃金に関する条件は、１次面接の前に個別にご案内することができます