Job Description

Support Renewal Rep (Data Management)

Detailed Description

• Provide sales support to Oracle premier support sales team.

• Responsible for timely renewals for customers/partners in assigned scope.

• Validate contracts and prepare quotes timely and accurately.

• Processes quote change requests including but not limited to repricing, consolidations (co-terminating) and merges, cancellation…

• Resolves all kind of quoting system failures

• Ensure on-line/off-line order can be proceeded timely and accurately.

• Resolve booking failures and OA (Order Administration) rejections.

• Answer queries from stakeholders through RSRs with right business manner.

• Responsible for ad-hoc business requests when necessary.

Job Requirements

• Good command of Japanese, must be able to communicate and write in English, understand of Mandarin is a plus.

• Strong problem-solving skills with high-attention to detail.

• Strong communication skills internally and externally

• Proven ability to work effectively with and influence diverse stakeholders across Sales, Collection, Global Order Approval teams.

• Excellent time management skills with the ability to manage multiple deliverables to tight timelines.

• Ability to work under strict procedure and compliance

• Good team player to collaborate with other specialization roles.

Qualifications

• Bachelor degree or above.

• Work experience in sales operations, sales support or data analysis is highly preferred.

Career Level - IC2

Responsibilities

Support Renewal Rep (Data Management)

Detailed Description

• Provide sales support to Oracle premier support sales team.

• Responsible for timely renewals for customers/partners in assigned scope.

• Validate contracts and prepare quotes timely and accurately.

• Processes quote change requests including but not limited to repricing, consolidations (co-terminating) and merges, cancellation…

• Resolves all kind of quoting system failures

• Ensure on-line/off-line order can be proceeded timely and accurately.

• Resolve booking failures and OA (Order Administration) rejections.

• Answer queries from stakeholders through RSRs with right business manner.

• Responsible for ad-hoc business requests when necessary.

Job Requirements

• Good command of Japanese, must be able to communicate and write in English, understand of Mandarin is a plus.

• Strong problem-solving skills with high-attention to detail.

• Strong communication skills internally and externally

• Proven ability to work effectively with and influence diverse stakeholders across Sales, Collection, Global Order Approval teams.

• Excellent time management skills with the ability to manage multiple deliverables to tight timelines.

• Ability to work under strict procedure and compliance

• Good team player to collaborate with other specialization roles.

Qualifications

• Bachelor degree or above.

• Work experience in sales operations, sales support or data analysis is highly preferred.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer