Data Center Operations Manager

Job ID

161317

Posted

02-Apr-2024

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Data Centers, Engineering/Maintenance, Facilities Management

Location(s)

Tulsa - Oklahoma - United States of America

CBRE Data Center Solutions delivers fully converged real estate, facilities and technology solutions for data center owners, occupiers and investors across the globe. As a dedicated business line within CBRE, we are committed to solving sophisticated challenges within every stage of the data center lifecycle.

About the Role:

• This role oversees the operations and development of a team of Critical Environment engineers onsite, ensuring they provide both Preventative Maintenance (PM) and Repair Services to the Client & their customers onsite (within agreed Service Level Agreement.) Also, assists the client's Data Center Manager, providing support for Data Center operations. Provide on-site support for the provision and maintenance of Critical Environment services.

What You’ll Do:

• Overall responsibility for Configuration Management (CM)MS Work Orders, Preventative Maintenance (PM), Configuration Management (CM), or Repairs within the agreed SLA timeframe, or escalate if issues cannot be resolved promptly.

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching.

• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.

• Assist with the development of training programs, business processes, and system training programs.

• Facilitate the communication of policies, procedures, and initiatives to create consistency across the region.

• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.

• Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.

• Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.

What You’ll Need:

• Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of data center experience and education will be considered.

• Experience in training, development, coaching, mentoring, and rewarding performance and retention preferred.

• Accredited training in the installation of DC Facilities Infrastructure and Building Management System (BMS), preferred

• A proven knowledge of Critical Facility or DC equipment and their components including UPS, PDU, STS, EG, CRAC, CRAH , etc.

• A strong understanding of the Data Center environment, and the working restrictions applicable to such environments.

Why CBRE?

Join our team! By joining CBRE, you'll have the support and resources of a global firm where an ambitious mind-set is supported. You will also be eligible for amazing benefits such as health, dental, vision, and matching 401k. We also offer adoption assistance, paid parental leave, and much more.

At CBRE, we believe we possess an encouraging environment where integrity, service and excellence crafts our approach to every opportunity.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccomodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)