This is a Job Description for a Loan Operations Manager in Tupelo, Mississippi

Summary:  The Loan Operations Manager is responsible for the day-to-day functions of the Business Loan Coordination team. The general role of the Loan Operations Manager is to manage, direct and oversee all of their processes, ensure proper training, and demonstrate quality leadership.

Duties & Responsibilities:

Monitor Problem Resolution functions to ensure. Proper Branch Support. Timely Response to and Tracking of Issues. Escalation of software, systems, and loan problems. Continuous training on operations and regulations. Innovate Maintenance solutions to improve. Throughput Renewal processing time Monetary posting Continuous training on operations and regulations Foster Loan Processing standards to Ensure processing times that meet or exceed service level agreements Diversify employees to facilitate cross training and reduce knowledge silos Review processor performance, productivity, and accuracy in exception citing Gain continuous training on operations and regulations Expedite Exceptions resolution and tracking thru Streamlining method for lenders to submit documents for exceptions Improving reporting for lenders and management by prioritizing exceptions processing for operations employees and lenders Cross-training between loan processing and exceptions for workload balancing during peak seasons for tax returns and financial statements Continuous training on operations and regulations Evaluate and monitor staffing levels, job grades, job duties, and requirements to foster retention, advancement, and mentoring to empower employees to achieve maximum potential Coordinate communication and cooperation between other departments in loan operations by participating in Loan Operations management committees and relaying information to and from applicable employees Assist the Regional Loan Coordinator Liaison with daily assistance and communication with the Regional and Divisional Loan Coordinators Participate in company working groups and committees as directed

Requirements

and Qualifications[]{#Hlk142289191}[]{#Hlk142304825}

: Bachelors or better.

Equal Opportunity/Affirmative Action Employer.