Job Information
Cardinal Health On-Site Supervisor, Revenue Cycle Management in Twinsburg, Ohio
This opening is working onsite in the Twinsburg OH facility office M- F 8:30am EST- 5 pm EST, or as business needs occur.
What Customer Service Management contributes to Cardinal Health
Customer Service Management is responsible for strategic oversight and leadership direction within the Customer Service function.
Anticipated salary range: $66,500 - $94,900/yr.
Bonus eligible: No
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with myFlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs
Application window anticipated to close: 11/17/2024 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
Accountabilities
Supervisor of Revenue Cycle Mgmt. process Team with primary focus on:
Inbound Mail Processing and Distribution
Outbound Mail Processing of Appeal Packets for remote RCM teams
OnBase Workflow Management
RCM Appeal and Rebill Projects
MCO/Medicare Audit Documentation Printing
Healthcare Billing & Quality / Review
Qualifications
Revenue Cycle Management experience in healthcare setting preferred
HS & bachelor's degree or equivalent work experience preferred
1-3 years' experience preferred
Strong leadership skills
Required to work on-site daily in Twinsburg Ohio facility
Prior Edgepark or At Home "Order Processing" experience in other insurance related departments preferred (if internal)
Prior healthcare billing or quality review preferred
What is expected of you and others at this level
Coordinates and supervises the daily activities of operations, or business support staff
Administers and executes policies and procedures
Ensures employees operate within guidelines
Decisions have a direct impact on work unit operations and customers
Frequently interacts with subordinates, customers and peer groups at various management levels
Interactions normally involve information exchange and basic problem resolution
All internal applicants must meet the following criteria:
Rating of “Meets Expectations” or higher during last performance review
Have been in their current position for at least a year
Informed their current supervisor/manager prior to applying
No written disciplinary action in the last year
REMOTE DETAILS: You will work from home, full-time.
As a work from home employee, the expectation is that you have your camera on when participating in your onboarding/training activities. Please note that work from home is not a substitute for childcare or eldercare, arrangements must be made ahead of your start date. You will be required to have a dedicated, quiet, private, distraction free environment with access to high-speed internet.
Internet requirements include the following:
Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, WIFI extenders, Cellular/Hot Spot connections are NOT acceptable.
- If having connectivity issues and our IT dept. suspects connectivity issues are due to your ISP or your current set up, we will request that you change providers or rework your set up to not disrupt your daily productivity.
Download speed of (25Mbps – Minimum) but (50Mbps – Recommended) if nobody else at home streaming.
Upload speed of (10Mbps – Recommended)
Ping Rate Maximum of 30ms (milliseconds)
Hardwired to the router
Surge protector with Network Line Protection for CAH issued equipment
All internal applicants must meet the following criteria:
Rating of “Meets Expectations” or higher during last performance review
Have been in their current position for at least a year
Informed their current supervisor/manager prior to applying
No written disciplinary action in the last year
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Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
To read and review this privacy notice click here (https://www.cardinalhealth.com/content/dam/corp/email/documents/corp/cardinal-health-online-application-privacy-policy.pdf)