Integra LifeSciences Quality Coordinator in VI, Australia
Changing lives. Building Careers.
Joining us is a chance for you to do important work that creates change and shapes the future of healthcare. Thinking differently is what we do best. To us, change equals opportunity. Every day, more than 4,000 of us are challenging what’s possible and making headway to help improve outcomes.
Quality Management System maintenance activities, such as:
Plan, organise and conduct internal quality and process audits, including reporting findings, and - if requested - supporting improvement activities
Administer and maintain the Quality Management System (QMS) documents
Promote quality standards amongst staff and management and provide effective support for the implementation and maintenance of these standards. This includes planning, organising, conducting, and recording internal training on quality management processes.
Support the work of the Quality & Risk Management Committee as required
Effectively liaise with external quality system certification bodies
Customer complaints handling
Undertake all required actions to coordinate, administrate and handle Customer Complaints in collaboration with all stakeholders involved, and in line with the corporate and local complaints system and processes
Ensure collaborative relationships with all Integra team members and relevant external stakeholders.
Ensure all documentation is up to date, quality system compliant and in order.
Comply with all company quality standards, and procedures, and health & safety requirements
Contribute to the preparation of tender documents, contracts and agreements as required
Perform other related duties or projects as assigned or required