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IHG F&B Captain (All Day Dining) at InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa in United Arab Emirates

Truly memorable restaurant experiences don’t just come from delicious dishes, fine dining and exquisite ambiance. Which is why we’re searching for a new F&B Captain confident in delivering unforgettable experiences through a warm welcome, inspired recommendations and seamless service from starter to dessert and beyond.

A little taste of your day-to-day:

Every day is different, but you’ll mostly be:

  • Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up

  • Executes cash handling and banking procedures

  • Prepare daily banking and cash flow reports

  • Establish and instruct staff in cash security procedures

  • Reports or deals with irregular payments

  • Supervise the maintenance of service equipment

  • Monitor standards of guest facilities and services

  • Control stock and monitor security procedures

  • Assist with menu and wine list creation

  • Supervises colleagues during shifts and functions

  • Supervise outlet section service

What We need from you:

• Experience working in a 5-star hotel

• Great communication skills

• Ability to work in a team and in different functions

• Warm and inviting personality

• Ability to think calmly under pressure

• Willingness to learn open-mindedly

• Passion of food and curiosity for something new

• Basic organisation skills in restaurant operation

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing

framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

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