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Inside Sales Specialist (Fresh Graduates) 2023 in Malaysia

At Dell Technologies, we build the extraordinary. Our Inside Product Specialists are the specialists who sell innovation to the world. Responsible for a set of products and services, they get to know their portfolio inside and out. Our Inside Sales teams rely on them for technical advice during the sales process. They directly advise customers on everything from product features and configurations, through to pricing and availability. Crucially, however complex the question, they’re ready to deliver technical solutions to meet customers’ needs via phone, chat, web or email.

Join us as a Product Specialist on our Inside Sales team in Bayan Lepas, Penang to do the best work of your career and make a profound social impact.

What you’ll achieve

As an Inside Product Specialist, you will deliver technical solutions to the Inside Sales Team that address customers’ varying needs, either working on your own or with a subject matter expert on more complex solutions.

You will:

• Be a technical advisor to the sales team and work cooperatively to help them fulfill and exceed their goals

• Recommend business solutions, products and services based on the client’s need

• Research market factors to anticipate customer needs and propose technical solutions

• Assist in the ongoing technical education and development of the broader team

• Establish relationships with customers and eventually manage your own accounts

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• Fresh Graduate or working no longer than 1 year experience

• Excellent written and verbal communication skills (English)

• Result orientated and independent when completing business objectives

• Able to effectively work with all levels of the organization and demonstrate a positive team attitude

• Eagerness to learn and become a specialist in a defined area of the Dell Technologies portfolio

• Critical thinking and the ability to prioritize

• Able to join us by Feb/March 2023

Desirable Requirements

• Pursuit of Bachelor’s degree with any related field, IT knowledge/background will be preferable

• Interested and strong passion in IT sales

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