ICONMA, LLC Cash Management Associate in United States
Cash Management Associate Location: St. Petersburg, FL/ Tampa, FL/ Memphis, TN/ Southfield, MI/ Remote Duration: 3-4 months with possible extension Description: Job Summary: This position will support the ACH / Cash Control department at client. This team is primarily responsible for establishing ACH profiles (direct deposit) which allow the branches and their clients to initiate electronic fund transfers. The Cash Management Associate will mainly handle basic ACH form processing. Most of their communication will be done via email or Skype (instant messaging); however, depending on their performance, Manager may have them handle phone calls down the road (but likely not for a couple months). Job Duties: Review and process ACH (direct deposit) forms that are received via an electronic cue Perform data entry relating to clients' confidential banking information (i.e. personal account numbers, demographic information, etc.) while maintaining a high attention to detail and accuracy Researches any errors or problems concerning entries made at the branch or Home Office level Reviews and corrects processing errors as appropriate Communicate with clients via email and instant messaging (clientele consists of Financial Advisors and their support staff/ client branches) Perform various duties as assigned. Must Haves: At least 2 years of recent office experience, ideally in a data entry-centric role where accuracy was extremely important. Extremely detail oriented (accuracy in this role is very important) Clear and professional written and oral communication skills - proper grammar and spelling is extremely important Professional demeanor Customer service oriented Experience within banking / financial services is a HUGE plus Education: Minimum of a High School diploma or equivalent, Bachelor's Degree preferred Skills Required: Very Professional Excellent Written And Verbal Communication Skills Detail Oriented Cash Management Data Entry Additional: Microsoft Office Document Management Accounts Processing Customer Service Oriented As an equal opportunity employer, ICONMA prides itself on creating an employment environment that supports and encourages the abilities of all persons regardless of race, color, gender, age, sexual orientation, citizenship, or disability.