This position plays a vital role in driving and facilitating process automation while optimizing business strategies. The ideal candidate is detail-oriented while envisioning overall operational goals and has strong interpersonal skills with the ability to drive changes across all functions. The responsibilities and duties include: · Process mining: gathering requirements by conducting discovery sessions with business owners. · Analytical thinking: designing and implementing changes to automations that yield higher performance and resiliency while achieving lower operations overhead. · Accountability: owning the delivery of automations and serving as a technical lead. · Code, test, debug, implement, and document Process Automation (Lifecycle) · Develop and maintain funnel of projects for robotic process automation · Lead Programmer on implementation projects · Maintain and Support Process Automation 'Robot/Development' uptime · Experience with change management with respect to people, processes, and automation technologies · Ability to successfully roll out automation programs with demonstrable benefits · Develop, maintain, and support business applications (SQL/web-based apps) · Identify business needs through close collaboration with department managers · Streamline and improve internal processes and reporting · Drive efficiency and operational improvement using data modeling techniques · Support and train users by providing directions, corrections, and enhancements. Communicate with users to find solution to case. · Analyze user requirements, procedures, and problems to provide coaching on system use, recommend changes and automation to improve efficiency. You'll need the following qualifications and experience: · Bachelor's degree in an appropriate field of study like Business Administration or Finance · Minimum four years of business analysis experience and computer programming experience (RPA, VB+, PhP) · Previous relevant experience in business process re-engineering · Experience with at least one software development methodology required like UiPath, Blue Prism, Power Automate, Automation Anywhere, etc. · Advanced Excel knowledge · Experience with RPA Governance / Controls · RPA programming · Code, test, debug, implement, and document automation programs It's a strong plus if you have: · Experience with Healthcare/Mental Health environment · Process assessment experience for end-to-end process automation · Collaborate with team leads to identify gaps and constraints associated with business requirements and processes and aid in providing solutions to resolve the process issues · Strong communication and interpersonal skills · Strong organization and time management skills · Ability to effectively handle multiple priorities · Ability to operate across the business and in different environments and cultures · Microsoft SQL · Microsoft Azure · UiPath Certification Required / Desired Skills

Minimum four years of business analysis experience and computer programming experience (RPA, VB+, PhP) Required 4 Years

Previous relevant experience in business process re-engineering Required 2 Years

Experience with at least one software development methodology required like UiPath, Blue Prism, Power Automate, Automation Anywhere, Required 2 Years

Experience with RPA Governance / Controls Required 2 Years

RPA programming Required 2 Years

Code, test, debug, implement, and document automation programs Required 2 Years