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Nordstrom Program Manager 2- Compliance - Remote in United States

Job Description

We’re looking for a self-starter who exudes curiosity and enthusiasm to join Nordstrom’s Legal team supporting various lines of business, including Nordstrom’s Loyalty and Payments teams. This role manages a structured approach to create efficiency and effectiveness, create timelines, build clear accountability, identify cross-divisional stakeholders, and facilitate progress reporting against the compliance program goals and strategies. The ideal candidate for this position is experienced in understanding consumer compliance laws and regulations in areas such as credit card business, rewards programs, and excels in self-motivation, attention to detail, project management, and developing key relationships with business partners.

A day in the life…

  • Support the Nordstrom compliance team to shape and influence a culture of compliance throughout the credit card business through communication, training, and key knowledge sharing

  • Partner with the Compliance team to enhance/mature the compliance program and guide execution and implementation of program strategies and initiatives, including oversight of change management execution

  • Develop a broad and detailed understanding of the organization’s risk landscape, culture, and technology

  • Identify and drive strategic plans to prevent, eliminate, and/or mitigate risks with varying solutions

  • Develop strong relationships with key stakeholders and business partners by addressing issues/concerns in a timely manner and support a culture of risk-based decisions

  • Create a process for strategy, priorities, goals, and business reviews within the compliance program while ensuring alignment and integration of the broader company process

  • Drive collaboration and alignment across functions promoting close partnerships to break down silos and drive shared objectives

  • Perform ongoing compliance and operational program risk assessments and manage impact/mitigation solutions; proactively identify and remove obstacles and escalate as appropriate

  • Evaluate and analyze business results regularly to proactively identify issues and provide improvement recommendations

  • Manage and support internal and external audits and exams, internal projects, and compliance processes

You own this if you have…

  • Minimum of 5+ years of banking and/or retail compliance, financial audit, or leading change and/or end to end program management and process improvement experience

  • Experience overseeing the operational aspect of a risk and/or compliance program, such as developing and/or implementing systems and processes

  • Demonstrated strong leadership skills and proven ability to flex between strategic thinking and effective execution

  • Excellent communication, presentation, interpersonal, organizational skills to drive vision and strategy

  • Solution oriented team player, with a track record of accountability, speed, and of identifying and implementing creative solutions

  • Challenge the status quo, have strong curiosity, are a champion for change and influence others to change

  • Knowledge of consumer and/or banking compliance laws and regulations

  • Technical skills and expertise to manage information systems and manage compliance tools and processes that enable banking compliance tracking and reporting (e.g., SQL, SAS Enterprise Guide, Business Objects, Tableau)

Nordstrom is able to offer remote employment of this position in all US states except AR, MS, MT, NE, NH, ND, SD, VT, WV, and WY.#LI-Remote

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

  • Medical/Vision, Dental, Retirement and Paid Time Away

  • Life Insurance and Disability

  • Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com .

© 2022 Nordstrom, Inc

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Pay Range Details

The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.

California: $92,000 - $155,000 Annually, Colorado: $80,000 - $132,000 Annually, Nevada: $80,000 - $132,000 Annually, New York: $92,000 - $155,000 Annually, Rhode Island: $80,000 - $132,000 Annually, Washington: $92,000 - $155,000 Annually

About Us

We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it.

Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.

CUSTOMER OBSESSEDWe strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.

OWNERS AT HEARTWe treat every interaction as an opportunity to make an impact and deliver excellence.

CURIOUS AND EVER CHANGINGWe approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.

HERE TO WINWe’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.

WE EXTEND OURSELVESWe treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.

Come on! Join us!