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NFM Lending Senior Servicing Specialist in United States

Senior Servicing Specialist

Job Details



Job Location

Linthicum, MD | Corporate - Linthicum, MD

Remote Type

Fully Remote

Position Type

Full Time


Position Summary:   

The Senior Servicing Specialist will act a liaison between NFM Lending and sub-servicers, ensuring accuracy and timeliness of all data exchanges and loan deliveries.  This position will also act as a team lead by ensuring an efficient workflow of the loan servicing team, and that policies and procedures are adhered to.


Essential Job Functions:   

Specific tasks will include, but are not limited to, the following: 

  • Manage, Board, and Analyze all loans retained for servicing, including wiring of escrow funds.

  • Complete Servicing Data information in Encompass.

  • Servicing loans sold and those managed by third party servicers for mortgage originator that sells loans both directly to agencies and aggregator/ investors.

  • Act as a liaison between NFM Lending and designated loan sub-servicing providers.

  • Manage and complete transfer of MINs within the Mortgage Electronic Registration System (MERS) daily for loans sold on that given day.

  • Draft and provide insurance mortgagee change letters to the insurance companies of record on each loan sold on that given day.

  • Update Flood Certificate ensuring transfer to new buyers or Servicers

  • Deliver high quality service to borrowers, coworkers, and outside vendors/sub-servicers

  • This position will work as a team lead to assist in the oversight of Servicing Department staff by troubleshooting issues and answering questions.    

  • Manage Service Release transfers for scratch and dent loans to third parties.

  • Utilize loan boarding experience with sub servicers and agency loan buyers both in Servicing Retained and Servicing Released Platforms and Encompass

  • Work independently to complete tasks.

  • The Sr. Servicing Specialist is expected to maintain satisfactory attendance and report to work on time every day.

  • This position may require occasional overtime and travel.

  • Additional Tasks as Assigned