SUMMARY: Under general supervision, answers incoming calls and inquiries, operate computer terminal, greet and assist visitors, receive monies, prepare reports/records, and dispatch do warders, assists public to adopt animals in animal shelter and compiles records of impounded animals by performing the following clerical duties:

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other related duties may be assigned.

65%     Answers telephone inquiries and provides information. Dispatches dog wardens. Operates computer terminal to input and retrieve data. Operates office machines such as typewriter, adding, calculating, and copying machines. Opens and routes incoming mail, answers correspondence, and prepares outgoing mail. Greets and assists visitors. Prepares, issues, and sends out receipts, bills, policies, invoices, statements, complaint notices, and animal claims. Compiles data and prepares budget; prepare and balance cash drawer and key-in and verify purchase orders.

Poundkeeper Responsibilities

25%     Assists prospective owners in selection of animals for adoption and in preparation of adoption forms. Advises new owners of pet examination and neuterization services. Maintains list of prospective pet owners and contacts them when desired type of pet is available. Prepares license form and collects fees from animal sales, license sales and incoming animals. Reviews shelter records of license pet owners to identify owners of lost pets. Reviews other shelter records to help owners find lost pets.

10%     Prepares animal stock inventory. Assist in cleaning office area, may assist with animal maintenance (feed and water). Place animals in holding cages when brought to pound; assist in loading and the destruction of animals.