Continue your journey as a Customer Service Lead. You'll assist the Customer Service Manager on day-to-day activities by providing professional and ethical leadership on issues relating to internal and external customer interactions, order entry functions and all processes within the Customer Service area. Our customer team is proud of their contributions, supporting a broad range of internal customers and requests while ensuring the uninterrupted development and manufacturing of high-tech products for key industries like aerospace and defense. Are You Looking to * Be the primary training coordinator and provide superior customer service to maximize customer satisfaction and promote the company in the marketplace. * Perform order entry, tracking, quotations, credit memos to maximize customer satisfaction. * Provide leadership in a continuous improvement environment. Are You Ready to * Make decisions daily that affect customer satisfaction, order fulfillment and invoicing accuracy. * Act as a liaison between customers, customer service and the plant on expedites and ship dates. * Recommend, implement and maintain process changes and develop procedures to support the plans and goals of the department. What You'll Need * HS Diploma or equivalent required. * Two year degree or higher preferred. * Five or more years' experience in customer service, and three or more years' experience in a manufacturing environment. * Must be a US Citizen or Permanent Resident. Work Opportunity Bel will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. Equal Opportunity Employer Bel is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to age, sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected Veteran status. We are committed to providing a workplace free of any discrimination or harassment. Get job alerts by email. Sign up now! Join Our Talent Network! Job Snapshot Employee Type Full-Time Location Waseca, MN (Onsite) Job Type Customer Service Experience Not Specified Date Posted 05/23/2024 Job ID 3899/1561/7272 Apply to this job. Think you're the perfect candidate? Apply Now Bel Fuse is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected Veteran status.