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General Dynamics Information Technology Network Operations Center Manager in Washington, District Of Columbia

Type of Requisition: Regular

Clearance Level Must Be Able to Obtain: None

Job Family: Network Engineering

GDIT is hiring a Network Operations Center Manager to assist us in delivering timely and consistent information technology (IT) and telecommunications support services to our federal client.

Job Responsibilities:

Strategy & Planning

  • Oversee all reports and documentation related to network and systems operations.

  • Develop maintenance schedules for network and systems equipment.

  • Conduct system feasibility studies and testing.

  • Develop and implement all functional policies and procedures, including those for network architecture, standards, purchasing, and service provision.

Operational Management

  • Practice asset management for IT hardware, software, and equipment.

  • Establish and maintain regular written and in-person communications with the organization’s executives, department heads, and end users regarding pertinent IT activities.

  • Oversee operations-related projects and project portfolio.

  • Assist in the provisioning of end-user services, including help desk and technical support services.

  • Manage the deployment, monitoring, maintenance, development, upgrade, and support of IT systems, including networks, data centers, servers, PCs, operating systems, and associated hardware.

  • Analyze existing operations and make recommendations for the improvement and growth of the network infrastructure and IT systems.

  • Manage and ensure the effectiveness of servers, including e-mail, print, and backup servers, and their associated operating systems and software.

  • Manage and ensure optimal operation of all network hardware and equipment, including routers, switches, hubs, UPSs, and so on.

  • Manage and ensure the effectiveness of security solutions, including firewalls, anti-virus solutions, and intrusion detection systems.

  • Establish and maintain regular written and in-person communications with the organization’s executives, decision-makers, stakeholders, department heads, and end users regarding pertinent network activities.

  • Approve and administer user accounts, permissions, and access rights.

  • Direct and administer a contingent of network analysts and technicians, and where necessary, conduct performance reviews and corrective action.

  • Provide guidance to junior members of the team.

Formal Education & Certification

  • University degree in the field of computer science or information systems and 6+ years of related work experience.

  • Certifications in one of the following:

  • AWS Certified Solutions Architect

  • Cisco Certified Network Associate (CCNA),

  • Cisco Certified Network Professional (CCNP),

  • Microsoft Certified Solutions Expert: Cloud Platform and Infrastructure

  • VMware Certified Professional - Data Center Virtualization

Knowledge & Experience

  • Strong technical knowledge of network and PC operating systems, including Microsoft 10, Server 16, Office 365

  • Strong technical knowledge of current network hardware, protocols, and standards, including network hardware and equipment, including routers, switches, hubs, UPSs,etc...

  • Proven experience in IT infrastructure planning and development.

  • Knowledge of applicable data privacy practices and laws.

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.