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BJs Wholesale Club Cashier- Part Time in Webster, New York

Join a team of more than 32,000 team members, comprised of our home office and over 229 clubs and 7 distribution centers. We’re committed to delivering value and convenience to our Members, helping them save every day on everything they need for their family and home. BJ’s Wholesale Club offers a collaborative, team-oriented environment where all team members can learn, grow and excel.

Job Summary

Processes Member purchases in a courteous and friendly manner, including verifying, renewing, upgrading and offering several types of membership products , scanning merchandise, and accepting various forms of payments. Provides excellent member service in an efficient and productive manner. Maintains the overall cleanliness of the front-line department.

Team Members:

  • Carry out job functions and responsibilities as assigned. Support the application of club policies, procedures and compliance.

  • We strive for flawless execution and hold ourselves accountable.

  • Acts with honesty and integrity and lead with the member in mind to address all concerns and to escalate any concerns, as appropriate.

  • Ensure a safe and positive environment for our members and each other.

  • Embrace inclusion and diversity, by working together with collaboration and respect. Work as a team to achieve goals.

  • Move with speed and agility in everything we do.

  • Innovate and adapt so we can move as fast as the world around us.

  • Maintain a friendly and positive attitude.

Members:

  • Deliver service excellence through all points of contact.

  • Resolve and deescalate to address every member concern.

  • Ensure a safe and positive environment and experience for the members.

  • Daily commitment to GOLD Member Standards

  • Greet, Anticipate, Appreciate (GAA)

  • Fast, Friendly Full, Fresh, Clean

Club Standards: Work as a team to deliver GOLD club standards daily.

  • Work with commitment and pride to deliver GOLD- Grand opening look daily

  • All items stocked and promotional plans executed

  • Maintain visible accurate signage

  • Clean and organized, inside, and out

Know your Business:

  • Understand how to access and read production and/or financial performance reporting for your department

  • See the connection between consistent execution and the positive impact it can have on the business

Major Tasks, Responsibilities, and Key Accountabilities

  • Exhibits clear understanding of all BJ’s Membership options, Including the importance of renewals, upgrading to our BJ’s Perks programs.

  • Offer all appropriate membership products such as membership renewal, EASY renewal option, My BJs Perks programs and awards redemption.

  • Provides a high level of customer service to Members. Checks Members out in a timely and efficient manner.

  • Scans all club merchandise through a point-of-sale system to ensure accurate inventory counts and accurate purchase totals for Members. Fills shopping carts when necessary and assists at self-checkout stations.

  • Collects payments via cash, check, or other charge payments from members.

  • Issues receipts or change due to Members.

  • Stays up to date on all merchandise promotions, advertisements, and product information. Discounts purchases by scanning and redeeming coupons.

  • Maintains the cleanliness of the frontline area. Assists in general club housekeeping when necessary.

  • Returns re-sellable merchandise to the sales floor area.

  • Manages self-checkout and scan and pan lanes. Assists Members with operations and technical difficulties.

  • Required to meet cashier productivity expectations.

  • Maintains all club policies and procedures.

  • Performs other duties as assigned, including working in other departments as needed.

  • Regular, predictable, full attendance is an essential function of this job.

Qualifications

  • Basic math skills preferred.

  • Prior cashier or sales experience preferred.

Environmental Job Conditions

  • Most of the time is spent moving about frequently on hard surfaces. There may be a need to occasionally position oneself to examine or scan merchandise, including bending, handling, pulling, reaching, and/or stooping.

  • Frequently requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects greater than 30 pounds with assistance.

  • Located in a comfortable indoor area with infrequent exposure to temperature extremes and loud noises. There may be occasional exposure to cleaning agents.

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