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Olympus Corporation of the Americas Sales Development Supervisor in Westborough, Massachusetts


Are you looking for a company that cares about people’s lives and health, including yours? At Olympus, we help make people’s lives healthier, safer and more fulfilling, every day.

Let’s inspire healthier lives, together.

Job Description

The Supervisor of Sales Development is responsible for providing direction, leadership, training and coaching to the Sales Development Managers (SDM). The Supervisor will perform these daily activities in support of the SDMs: lead generation efforts, maintenance, and sales growth through new and/or existing customers in assigned territories. This position will also have individual SDM responsibilities on a smaller scale and lead by example through sales growth. They will encourage a pro-active approach to problem identification and resolution, and will liaise between all Olympus operational departments as needed. The Supervisor/Associate Manager of Sales Development reports to the Director of Sales Development and will perform other duties to assist as needed.

Job Duties

  • Meet or exceed goals set forth within his/her individual SDM responsibilities.

  • Assist in the resolution of escalated issues. This can include performance management, customer escalations, and adherence to company policies.

  • Work with management in developing reporting on Sales Development performance and challenges/opportunities by providing up to date information and highlighting areas.

  • Prepare and update departmental work instructions, work process aids, and training materials.

  • Assist Director of Sales Development with prioritization of assignments and project management.

  • Hold regular business review meetings with SDMs and field-based sales teams.

  • Work with Omnichannel team to develop new commercial opportunities and ‘plays’.

Job Requirements


  • Bachelor’s degree required.

  • Minimum of 3 years of experience in sales/sales management.

  • Other Considerations (travel/hours availability, etc.): · Ability to travel as needed, 10-25%. Occasional evening and weekend hours as needed.


  • Consistent record of sales results.

  • Demonstrated proficiency with Salesforce.com or other CRM.

  • Experience with remote technology (call centers, VOIP) .

  • Call coaching and performance management experience.

  • Analytical mindset/data mining abilities with ability to translate into actionable data.

  • Identify trends and quickly adjust plan accordingly- potential opportunities and challenges.

  • Strong communication and presentation skills.

  • Embodies Core Values: Unity, Empathy, Agility, Long-term View, Integrity.


We realize work isn’t just a job to you.

It’s a big part of your life, but not the only part. That’s why we offer competitive salaries, a robust 401(k) program, annual bonus program and comprehensive medical benefits, as well as tuition reimbursement, flexible schedules, parental and adoption leave, on-site services and Colleague Affinity Networks — so you can be ready for where life can take you.

Olympus requires all new hires to be “fully vaccinated” against COVID-19, as defined by the Centers for Disease Control and Prevention (CDC), on or before their first day of work. Individuals who have been offered employment who have a disability, medical condition, or sincerely-held religious belief that prevents them from being vaccinated against COVID-19 are required to request and be granted a reasonable accommodation prior to their first day of work.

Olympus is passionate about the solutions it creates for the medical, life sciences, and industrial equipment industries, as well as cameras and audio products. For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling by helping detect, prevent, and treat disease, furthering scientific research, ensuring public safety, and capturing images of the world.

Olympus’ Medical business uses innovative capabilities in medical technology, therapeutic intervention, and precision manufacturing to help healthcare professionals deliver diagnostic, therapeutic, and minimally invasive procedures to improve clinical outcomes, reduce overall costs, and enhance the quality of life for patients. Olympus’ Medical portfolio includes endoscopes, laparoscopes, and video imaging systems, as well as surgical energy devices, system integration solutions, medical services, and a wide range of endotherapy instruments for endoscopic and therapeutic applications. For more information, visit www.olympus-global.com .

Olympus…True To You. True To Society. True To LIFE.

It is the policy of Olympus to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin (including language use restrictions), citizenship status, religious creed (including dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law.

Posting Notes: || United States (US) || Massachusetts (US-MA) || Westborough ||