“Every person deserves compassion, dignity, and the safety of a place to call home.”

Homelessness is the largest social and public health crisis in California. Illumination Foundation (IF) is a growing non-profit organization dedicated towards disrupting the cycle of homelessness by providing targeted, interdisciplinary services in our recuperative care centers, emergency shelters, housing services and children's and family programs. IF currently has 13+ facilities with 22+ micro-communities scattered across Orange County, Los Angeles County and the Inland Empire.

Job Description

The Intake Specialist is responsible for completing client intakes at agency facilities and assisting case management staff with client care needs.

The pay range for this position is $21.50 - $24.00 per hour, depending on experience. 

Responsibilities

• Complete client intakes in a timely manner and in accordance with agency workflow and standards

• Maintain internal agency documentation requirements in agency EHR and Google Suites

• Utilize the Homeless Management Information System to enter client information

• Demonstrate a strong understanding of MediCal and Medicare insurance and utilize this knowledge to refer clients to insurance funded programs that assist with social determinants of health

• Utilize MyCalWin portal to assist clients with accessing benefits as a Community Based Organization

• Orient clients to facility amenities and rules upon intake

• Assist case managers with client service connections 

• Assess client need for recuperative care services

•  Acts in an ethical manner reflecting core values of integrity, transparency, accountability, respect and responsibility. Acts above reproach in all that is done on behalf of Illumination Foundation.

• Models openness, honesty and accountability to colleagues, volunteers, donors and all others involved with Illumination Foundation.

• Must accept personal responsibility and accountability for performance of duties.

• Must maintain confidentiality of work related information and materials.

• Responsibilities subject to change upon administrative review.

   

  Preferred Experience/ Minimum Qualifications

Required:

• Valid CA Driver’s License and eligibility for company vehicle insurance.

• High School Diploma or equivalent.

• Customer and client relations skills

• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, Teams).

• Understanding of MediCal, Medicare, and continuum of care homeless services

• Knowledge of medical coding, specifically ICD10 coding

  Preferred:

• 2+ years working in homeless services preferred.

• M.A. or EMT certification

• Bilingual in English and Spanish.

   

  Benefits

• Medical Insurance funded up to 91% by Illumination Foundation (Kaiser and Blue Shield), depending on the plan

• Dental and Vision Insurance

• Life, AD&D and LTD Insurance funded 100% by Illumination Foundation

• Employee Assistance Program

• Professional Development Reimbursement

• 401K with Company Matching

• 10 days vacation PTO/year

• 6 days sick PTO/year

• 10 days holiday PTO/year

• Potential eligibility for the Public Service Loan Forgiveness Program (PSFL) for federally qualified loans

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