General Statement of Duties The primary role of this position is to ensure the execution of and compliance with the Home and Community Care Block Grant (HCCBG) for Brunswick, Columbus, New Hanover, and Pender County. Employee monitors HCCBG funding, pays providers, reports data to the state, reports to and assists the AAA Director with meetings and reports.

Distinguishing Features of the Class Employee conducts programmatic and fiscal monitoring to assess the Older Americans Act and related federal/state funding services' effectiveness and compliance, writes monitoring reports, and provides technical assistance to provider agencies. Issues and maintains contractual, compliance, budgetary, and performance documentation related to these services. Work is performed under the supervision of the AAA director while allowing a high level of independent judgment, work is reviewed periodically through conferences, post audits, and written reports to ensure conformity with established procedures and policies and the exercise of sound judgment.

Duties and Responsibilities

• Reports: Run monthly ARMS (Aging Resource Management System) reports, update monthly services summary spreadsheets for tracking funding, reconcile state budget, create check requests, and coordinate sending out checks for all funding streams to service providers. Attend monthly provider meetings with Brunswick and New Hanover to discuss grant spending throughout the fiscal year for In-home Aide, Adult Day Care/Health, Transportation, and others as needed; send monthly services summary spreadsheets to providers.
• Monitoring HCCBG services: transportation, in-home aide, congregate nutrition, home-delivered meals, adult day care/health, senior center operations, information and options counseling, housing home improvement, legal aid, and consumer-directed services. Coordinate scheduling monitoring visits, send 30-day reminder emails with monitoring tools, complete monitoring tools, collaborate efforts with provider organizations to monitor subcontractors, write monitoring letters and send out to county leadership, AAA Director, and head of department of an organization that was monitored.
• ARMS coordinator - troubleshoot issues with ARMS and correspond with the Division of Aging for assistance; coordinate adding and removing ARMS users; enter monthly expenditures/reimbursement
• for AAAprograms, enter budget codes each fiscal year, update code allocations with budget revisions/adjustments.
• Attending quarterly state-wide Aging Specialist meetings; attending NC4A AAA Director meetings for Director as needed; quarterly RAAC meetings and reports; EAPN quarterly meetings and attend events as available; quarterly provider meetings; provide training to providers or subcontractors; annual updates to Aging Plan; assist with family caregiver support groups as needed.

Recruitment and Selection Guidelines Knowledge, Skills, and Abilities

• Knowledge of state and federal mandates that regulate and guide aging programs, fiscal and program policies, procedures, and requirements.
• Knowledge of laws, policies, rules, and regulations involved in aging programs and fiscal contract control requirements.
• Considerable knowledge of the needs of older adults and services provided at the community, state, and federal levels.
• Ability to plan, coordinate, administer, and assess the aging program effectively according to the four-year Area Plan on Aging.
• Ability to organize, analyze, and use statistics/data, present findings and evaluate the effectiveness of program operations.
• Ability to identify trends in services provided.
• Knowledge of related management information systems including hardware and software applications and skilled in their use
• Ability to communicate effectively both orally and in writing; excellent documentation and time management skills.
• Ability to train service providers and provide technical assistance.
• General knowledge of available public and private resources and their use in aging programs
• Knowledge of the functions of service agencies and their relationship to other agencies
• Ability to develop and implement training programs.
• Ability to participate in allocating resources, planning, procurement, and oversight of budgets and contracts to ensure the program's fiscal stability.
• Ability to work independently while exercising judgment and discretion in applying/interpreting policies and procedures.
• Ability to establish and maintain effective working relationships with associates, officials, and the public.
• Good research, data management, and statistical analysis skills
• Detail-oriented with excellent verbal, written, and interpersonal skills.
• Strong computer skills in creating documents and reports with data visualization and managing multi-formatted Word and Excel documents.
• Ability to set, measure, and report on project milestones and goals.
• Ability to supervise others, mentor, and train new or subordinate staff.

Physical Requirements

• Must be able to physically perform the basic life operational support functions of standing, walking, fingering, talking, hearing, and repetitive motions.
• Must be able to perform sedentary work exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Must possess the visual acuity to compile and compute data and statistics, operate a computer terminal, proofread materials, and do extensive reading.
• Position requires the ability to operate a motor vehicle, travel throughout the multi-county area is required.

Minimum Education and Experience Graduation from a four-year college or university with a degree in human services, social work, sociology, public policy, public administration, business, or related field. A minimum of 2 years of work experience demonstrating the ability to work with diverse groups of service providers, governmental agency representatives, advisory boards, volunteers, consumers, associates, and the public, is experience working with older adult populations is preferred; or an equivalent combination of education and experience.

Special Requirements

• Must have a valid North Carolina drivers license and a dependable vehicle.
• Must have an appropriate workspace to telework if necessary, including appropriate furniture and quality, high speed connection to internet.
• Ability to travel within the four-county area as necessary.

Disclaimer: This classification specification has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to perform the job. The Council reserves the right to assign or otherwise modify the duties assigned to this classification.

To Apply: Submit your resume and cover letter to hpilson@capefearcog.org by May 20, 2024.