# 1592New Store Opening inWilson NCin Summer 2024! Fulltime Operations Service Manager Looking for an exciting career? Burlington Stores wants to meet you! We are seeking *Managers for ourNew Wilson NCLocation# **1592 (3401-5 Raleigh Road, Wilson, NC 27896).

If you are interested in our award-winning team, please textthe wordRETAILto the number97211to apply. *Or use link: https://storemanagement-burlingtonstores.icims.com/jobs/220007/retail-store-management---new-store/job?mode=view Overview Are you a proven leader with a strong drive to succeed? Do you work well in a process-driven environment where organization and efficiency are critical to success? Are you an expert multitasker who would thrive in a high-energy environment? If so, then this might be the right opportunity for you! As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, youll be one of leaders of the store team, participating in managing the overall operations of the store.You will serve as a role model for store associates, demonstrating and reinforcing the companys Core Values, developing trust and respect among peers and staff, building strong teams and partnerships, and driving business results. Youll coach, train and develop a team of Cashiers and Customer Service Supervisors while also overseeing business operations to ensure our associates are delivering excellence customer service and the highest degree of professionalism. *Responsibilities:*

• Manages the Customer Service and Cashier teams, driving compliance to company policies and standards, safekeeping of company funds and property, asset protection, sales, and record keeping procedures.
• Provides guidance to the Customer Service Supervisors to ensure they are meeting customer service expectations and there is smooth customer flow at the registers.
• Manages the overall execution of operations and receiving SOPS, including the continuous flow process.
• Monitors the receiving process, transfers, debits, damages, and charge-backs and partners with the Receiving Supervisor to maintain the accuracy of inventory.
• Supports the Store Manager and others in areas including but not limited to staffing, sourcing, interviewing, training, and succession planning.
• Assist in the management of other store operations areas as needed.

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