Do you enjoy working with a rapidly growing team where you have direct impact on the team’s overall performance? Do you want to work with a team that is collectively committed to achieving and exceeding its goals? If the answer is yes, then the Billing & Collections Manager position at SkyTrac Access Group is right for you!

The Billing & Collections Manager will provide administrative management duties across all departments and oversee the day-to-day needs of the business to help empower teammates and provide an excellent customer experience.

Founded in 2020, SkyTrac Access Group is a leading provider of suspended scaffolding and access equipment and solutions for the construction industry at large. We pride ourselves on excellent customer service, transparency and accountability.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Coordinate the implementation of billing and collections policies and procedures.

• Oversee the billing team (processing cycle billing, rental and sales invoices), including billing submission for installation projects (AIA/Contractual billing).

• Act as the collections officer for aging receivables.

• Work alongside the accounting and sales team on customer account management, including invoice disputes and account reconciliations.

• Communicate and liaise with legal department on liens and bankruptcy filings.

• Communicate and act as a liaison between sales representatives and customers.

• Support the sales and installations team by coordinating bids and insurance requests, both internally and externally, and manage contract kick-off submissions.

• Oversee the records and filing system, both digitally and physically.

• Perform other related duties as assigned and needed.

  Competencies

• Accounting and AIA billing experience.

• Ability to anticipate the needs of the organization and solve problems in advance, with experience and sensitivity in managing confidential information discreetly.

• Excellent communication and project management skills; ability to prioritize multiple urgent tasks effectively.

• Highly organized, with impeccable attention to detail.

• Exceptional client-facing skills.

• Excellent leadership and customer service skills.

• Positive, proactive, and motivated attitude.

• Proficient with ERP systems and Microsoft Suite.

  Supervisory Responsibility

  Management of administrative staff.

  Work Environment

  Physical Demands

  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, use hands to finger, handle or feel, and reach with hands and arms. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 25 pounds at times.

  Position Type

  This is a full-time position.

  Travel

  No travel is expected for this position.

  Required Education and Experience

• Bachelor’s degree highly preferred.

• Accounting and billing experience

• At least five years’ experience in executive-level support and office administration.

  Preferred Education and Experience

• Spanish language competence is preferred, but not required.

• Experience in a construction company is highly ideal.

  Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Department

SkyTrac Support Team

Employment Type

Full-Time

Minimum Experience

Manager/Supervisor

Compensation

$70,000 - $75,000 annual