PeopleReady Staffing Specialist in Worcester, Massachusetts
We're searching for a motivated individual who enjoys variety in their day and thrives in a fast-paced environment to join our team as a Staffing Specialist. This individual will support the Branch Manager by assisting with daily operations, including: Helping recruit new applicants, assisting applicants through the employment process, matching applicants with rewarding work, ensuring our customers' open positions are filled, setting appointments, meeting with new and existing customers, generating sales and more.
If you're ready to join a team where you can make a real impact, develop creative solutions and build your skills in diverse areas, this is the position for you. Read on to learn more!
Where you can shine:
Be a customer service rock star! Provide exceptional customer service to existing customers and associates by maintaining regular communication and fostering strong relationships.
Navigate multiple operating systems, including our Applicant Tracking System (ATS), our staffing app – JobStack, our text alert system and more.
Take inbound orders from new and existing customers and enter them into our system.
Proactively help to grow our business by contacting customers and upselling, generating repeat sales, price quoting, resolving customer problems, and escalating concerns.
Proactively recruit new applicants by developing creative recruitment tactics. When needed, perform high volume outbound phone calls and messaging via our work alert technology to find qualified workers when trying to fill a job order.
Match applicants with our customers open positions and ensure that the match works great for both the job seeker and our customer.
Process payroll for our temporary workers in a timely manner according to standardized payroll processes.
Promote a culture of safety by always keeping safety and compliance top of mind.
Embrace our culture principles: We Are Customer Obsessed, We Do the Right Thing, We Stand Together, We Reimagine What is Possible, and We are a Force for Good.
At times, you may be required to drive a vehicle to transport temporary workers to job sites or to conduct customer site visits.
What you bring to the table:
High school diploma or equivalent required, associate degree preferred
Customer service and/or sales experience
Experience with payroll and operations preferred
Ability to meet deadlines under pressure
Ability to communicate effectively
The gift of persuasion
Ability to effectively interact and build relationships with a diverse employee population
Ability to multi-task
Positive attitude and the ability to be empathetic and flexible
Possess effective interpersonal skills with the ability to relate to management and employees
Ability to read and interpret documents such as resumes and procedure manuals
Basic knowledge in using Microsoft Office
May require a valid driver's license
At PeopleReady, we make a difference:
PeopleReady is an industry-leading general and skilled labor staffing provider for retail, manufacturing, warehousing, logistics, energy, construction, hospitality, and other industries. The daily impact that we have on the lives of job seekers and our customers' businesses is something that we're incredibly proud of. Our team operates by one motto: We Are Ready. Ready to make a difference, ready to change lives through work and ready to win. Are you ready to join us? To apply, please email your resume to Zkuhl@peopleready.com We can't wait to meet you.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law.
TrueBlue was founded on the idea of connecting people and work. We work with businesses to provide the workforce solutions they need to succeed. Publicly traded since 1998, TrueBlue provides a talented workforce of over 600,000 people and partners with more than 100,000 companies around the world through three segments: PeopleReady, PeopleManagement and PeopleScout.
PeopleReady provides on-demand and skilled labor for retail, manufacturing, warehousing, logistics, energy, construction, hospitality, and ports & terminals industries.
PeopleManagement (Staff Management, SIMOS, Centerline) provides on-premise contingent staffing and on-premise management in the light-industrial sector and beyond.
PeopleScout provides high-volume permanent employee (RPO) recruitment process outsourcing and management of outsourced service providers to a global workplace.
TrueBlue continues to broaden its service offerings, reaching more markets, and offering greater technology and innovation to benefit employers, staff and contingent workers.
What we do at TrueBlue is simple – we put people to work and change lives every day.
PeopleReady is an equal opportunity employer, and we value diversity. We do not discriminate based on race, religious affiliation, color, national origin, gender, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other basis protected by law. We will get to know you and connect you with jobs that match your skills, experience and preferences. We work hard every single day to find jobs so each employee has opportunity and variety in their work.