Minimum qualifications:

• Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.

• 6 years of experience with web technologies such as HTTP, APIs, or Unix.

• 6 years of experience coding with one or more programming languages (e.g., Java, C/C++, Python).

• Experience with databases and coding in either Java or Python.

• Experience in technical troubleshooting, and managing internal/external partners or customers.

Preferred qualifications:

• Master’s degree in Engineering, Computer Science, Business, or a related field.

• Experience in an analytical role such as business intelligence, data analytics, or statistics.

• Experience working with database technologies (e.g., SQL, NoSQL).

• Experience working with the eCommerce or advertising industry.

• Experience identifying business needs, defining and building technical solutions to address business requirements in a startup environment.

• Experience planning for and managing several large-scale, complex technical projects, coordinating cross-functional project members to deliver quality results within the project deadlines.

At gTech’s Users and Products team (gUP), our mission is to help users get the most out of Google. We represent Google's users and many of our partners globally, sharing insights with the larger Google organization to enable exceptional customer and product experiences.

gUP builds innovative solutions that take user experience and engagement with Google to the next level, supporting users across products, countries, cultures, incomes, and identities. We advocate for users through partnerships with product areas at Google (and some Alphabet businesses), supporting Google’s consumer products ecosystem and enabling numerous launches for Google’s consumer products each year.

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our video (https://www.youtube.com/watch?v=HcjR6ZngQcw) .

• Guarantee the technical aspects of a customer/partner’s integration (both new and ongoing) by providing technical guidance and necessary documentation.

• Provide high touch technical subject matter expertise with strategic partners for partner education, technical troubleshooting, and support within defined service level agreements.

• Work with Product Managers and Partner Operations Managers to define and prioritize new product features and tools requests required to improve processes and performance.

• Perform implementation reviews, advocate new product features, and ensure the prompt and proper resolution of technical challenges.

• Develop technical tools and documentation to expedite partner implementation, and improve operational scaling and product serviceability with Engineering.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also https://careers.google.com/eeo/ and https://careers.google.com/jobs/dist/legal/OFCCPEEOPost.pdf If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: https://goo.gl/forms/aBt6Pu71i1kzpLHe2.